jpate said:
You have an installation problem. You can read these KB articles, but they
probably won't help much except give you some idea of what might have gone
wrong:
http://support.microsoft.com/default.aspx?scid=kb;en-us;297103 and
http://support.microsoft.com/default.aspx?scid=kb;en-us;299803.
If you have the Office 2003 installation CD's, do this:
1) Download the Windows Installer Cleanup utility:
http://support.microsoft.com/kb/290301/en-us. It's beta but I've used it
before and it works fine. (I almost *never* say this about beta products.)
2) Log in as the Administrator on your computer.
3) Disconnect from the network, internet, etc. Pull those cables out.
4) Disable antivirus protection, spyware protection and software firewall
(that's why you disconnected from the network first).
5) Uninstall Office 2003. Check the Office directories to make sure all
Office files are removed. Your own user files should remain.
6) Run the Windows Installer Cleanup utility to clean up the registry.
7) Reinstall Office 2003.
8) Enable antivirus protection, spyware protection and software firewall.
9) Reconnect to the network, internet, etc.