Microsoft 2002 unable to open e-mail folders

[Wes]

I just purchased a new Computer with Microsoft XP. It had
a Microsoft Office 2003 program on it with a trial time
of just a few days, so i put My Microsoft Office XP 2002
program on it and removed the Office 2003 program, since
it was already paid for. But when I try to open the
Microsoft Office 2002 program I get a message saying that
it is "Unable to open Default e-mail folders. Try again"

I have tried again and again, reinstalled, tried all I
could think of (which I will admit isn't much) What am i
doing wrong? What can I do to get this going?

Thanks

 

[Keppy]

Go into your control panel, the mail section and click on profiles and
delete all the profiles. When you open Outlook again, it will ask you to
create a new profile, you can then select it as your default profile.
Make sure to do a search for all your pst files (*.pst) and delete them
before opening Outlook after deleting the profiles, so it will create a new
personal folders set. If you have an old contact list on another computer
you can export your contact list to a file and then import it into the new
set.

 

[Sudharson AN]

Hi,

Please check the following Linmk:

http://support.microsoft.com/default.aspx?scid=KB;EN-US;293058

Hope this helps !!!

With Regards,

Sudharson.AN