Micro Soft Pop Ups

L

Lisa

Can some please help me? I keep getting all of these Pop
Ups on my Windows desk top and when I am online from
Micro Soft. They are ALL from Micro Soft. They are really
starting to disrupt my system. Can someone please tell me
how to stop them?
Thank you for any help.
Lisa
 
D

David Sanders

Lisa said:
Can some please help me? I keep getting all of these Pop
Ups on my Windows desk top and when I am online from
Micro Soft. They are ALL from Micro Soft. They are really
starting to disrupt my system. Can someone please tell me
how to stop them?
Thank you for any help.
Lisa
You shouldn't be getting a bunch of popups from Microsoft. They are
probably coming from somewhere else. You can use an alternative browser
that supports the blocking of unrequested popup windows. Try
http://www.mozilla.org
or wait for SP2 from MS.
 
J

Jupiter Jones [MVP]

Lisa;
Exactly what do the pop ups say?
For Messenger Service ads:
You need to install or enable a firewall:
http://support.microsoft.com/?kbid=330904
http://www.microsoft.com/windowsxp/pro/using/howto/communicate/stopspam.asp
Disabling Messenger Service can be a good idea, but it does not solve
the real problem.
The ads are not the real problem, the ads are only a symptom.
The real problem is open ports that allow unwanted traffic into the
computer.
Disabling Messenger does nothing for the open ports.
The firewall controls the traffic.

Internet Connection Firewall will not work if you have AOL.
AOL is not compatible with Windows XP Internet Connection Firewall
(ICF)
If you have AOL, you should contact AOL and/or get a 3rd party
firewall:
http://www.zonelabs.com/store/content/home.jsp
http://www.symantec.com/sabu/nis/npf/

Disable Messenger Service:
Start/Control Panel, click Administrative Tools, double click
Services.
Go down to "Messenger".
Right click "Messenger" and select Properties.
Then under Start-up select DISABLE
Click OK and follow prompts

Spyware may be your problem.
Check this link:
http://www.aumha.org/a/noads.php
Run Ad-Aware (free version) or Spybot to check for spyware:
http://www.lavasoft.de/
Or
http://spybot.eon.net.au/

For internet pop-ups, try one of these:
http://www.panicware.com/
http://www.bysoft.se/sureshot/stopthepop/index.html
http://www.popupbuster.com/PopUpBuster/
http://www.kolumbus.fi/eero.muhonen/FS/
http://www.endpopups.com/
http://www.adshield.org/

To protect the safety and security of your computer:
Install or enable a firewall IMMEDIATELY, before connecting to the
internet:
http://support.microsoft.com/?kbid=283673

Install ALL Critical Updates IMMEDIATELY.
Start/All Programs/Windows Update

Install an antivirus application
Update it weekly
Run it at least weekly
 
N

NoNoBadDog!

First off, if they are form a company called Micro Soft, then they have
nothing to do with Microsoft (notice that the correct name is a single
word), then you need to contact the folks at "Micro Soft" about their ads.
Since you have no firewall, and I have a suspicion that you also have no
Antivirus program installed, I would chalk it up to you lack of Computer
Security.

Bobby
 
B

Bruce Chambers

Greetings --

There are at least three varieties of pop-ups, and the solutions
vary accordingly. Which specific type(s) is troubling you?

1) Does the title bar of these pop-ups read "Messenger Service?"

This type of spam has become quite common over the past several
months, and unintentionally serves as a valid security "alert." It
demonstrates that you haven't been taking sufficient precautions while
connected to the Internet. Your data probably hasn't been compromised
by these specific advertisements, but if you're open to this exploit,
you may well be open to other threats, such as the Blaster Worm that
recently swept cross the Internet. Install and use a decent,
properly configured firewall. (Merely disabling the messenger
service, as some people recommend, only hides the symptom, and does
little or nothing to truly secure your machine.) And ignoring or just
"putting up with" the security gap represented by these messages is
particularly foolish.

Messenger Service of Windows
http://support.microsoft.com/default.aspx?scid=KB;en-us;168893

Messenger Service Window That Contains an Internet Advertisement
Appears
http://support.microsoft.com/?id=330904

Stopping Advertisements with Messenger Service Titles
http://www.microsoft.com/windowsxp/pro/using/howto/communicate/stopspam.asp

Blocking Ads, Parasites, and Hijackers with a Hosts File
http://www.mvps.org/winhelp2002/hosts.htm

Oh, and be especially wary of people who advise you to do nothing
more than disable the messenger service. Disabling the messenger
service, by itself, is a "head in the sand" approach to computer
security. The real problem is _not_ the messenger service pop-ups;
they're actually providing a useful, if annoying, service by acting as
a security alert. The true problem is the unsecured computer, and
you've been advised to merely turn off the warnings. How is this
helpful?

2) For regular Internet pop-ups, you might try the free 12Ghosts
Popup-killer from http://12ghosts.com/ghosts/popup.htm, Pop-Up Stopper
from http://www.panicware.com/, or the Google Toolbar from
http://toolbar.google.com/, which is what I use. Alternatively, you
could download, install, and use a different Internet browser, such as
Firefox (http://www.mozilla.org/products/firefox/), that has some
built-in pop-up blocking capabilities.

3) To deal with pop-ups caused by any sort of "adware" and/or
"spyware,"such as Gator, Comet Cursors, Xupiter, Bonzai Buddy, or
KaZaA, and their remnants, that you've deliberately (but without
understanding the consequences) installed, two products that are
quite effective (at finding and removing this type of scumware) are
Ad-Aware from www.lavasoft.de and SpyBot Search & Destroy from
www.safer-networking.org/. Both have free versions. It's even
possible to use SpyBot Search & Destroy to "immunize" your system
against most future intrusions. I use both and generally perform
manual scans every week or so to clean out cookies, etc.

More information and assistance is available at these sites:

The Parasite Fight
http://www.aumha.org/a/parasite.htm

PC Hell Spyware and Adware Removal Help
http://www.pchell.com/support/spyware.shtml


Bruce Chambers
--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. - RAH
 
K

Kevin Davis³

Oh, and be especially wary of people who advise you to do nothing
more than disable the messenger service. Disabling the messenger
service, by itself, is a "head in the sand" approach to computer
security. The real problem is _not_ the messenger service pop-ups;
they're actually providing a useful, if annoying, service by acting as
a security alert. The true problem is the unsecured computer, and
you've been advised to merely turn off the warnings. How is this
helpful?

Don't forget that the Messenger Service would also provide a useful
service to hackers if it is not patched:

http://www.microsoft.com/technet/treeview/default.asp?url=/technet/security/bulletin/ms03-043.asp

Setup a firewall first, but if you don't need the Messenger Service,
turn it off. If you need it, patch it. You would also be well
advised to spend $50 and buy a home router.

Be especially wary of people who would insist on having you keep the
Messenger Service on as a "helpful feature" and conveniently
forgetting to inform you that it has a very serious vulnerability that
needs to be patched immediately.

And of particular interest is that Microsoft itself and security
experts are seriously reconsidering the role of the Messenger service:

http://www.infoworld.com/article/03/10/28/HNmessengeroff_1.html

http://www.pcworld.com/news/article/0,aid,113321,tk,dn110703X,00.asp

http://news.com.com/2100-7355_3-5095935.html

http://www.cnn.com/2003/TECH/internet/11/07/microsoft.popup.reut/index.html


Here's a link where Microsoft actually outright advises the user to
turn off the Messenger Service:

http://www.microsoft.com/WindowsXP/pro/using/howto/communicate/stopspam.asp


Those who would advise not to turn off the Messenger Service for the
less than trivial unintended side benefit of being a warning is
dispensing advice which contradicts the advice of many real security
professionals.

If you were protecting your house and you had one door that nobody
ever used and that door was really loud and squeaky, would you:

A: Keep the door unlocked all the time and actually depend on the
loud squeak of the door to be an integral part of your house alarm
system to alert you of an intruder?

or

B. Since no legitimate people would ever use the door, bar the door
shut so that there was no chance no-one could enter through it?
 

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