Messages stuck in Outbox of Outlook 2003

[Bob]

I am running Outlook 2003 with BCM on XP. I have SP3 installed. Since last
week I have been unable to send eamils as they are stuck in my Outbox. I
receive emails fine. Any thoughts?

 

[K. Orland]

http://www.howto-outlook.com/faq/messagestuckinoutbox.htm

Do they have large attachments?

 

[Bob]

7 files (4) no attachments (1) 2mb (1) 1 mb (1) 91 kb

 

[Brian Tillman [MVP - Outlook]]

I am running Outlook 2003 with BCM on XP. I have SP3 installed. Since last
week I have been unable to send eamils as they are stuck in my Outbox. I
receive emails fine. Any thoughts?

What, if anything, does the Errors tab in the Send/Receive Progress dialogue
say when a Send/Receive runs?

 

[Bob]

I don't receive any error messages. The messages are just stuck in the
Outbox. They are literally moving from bottom to top but nothing ever sends.

 

[Brian Tillman [MVP - Outlook]]

I don't receive any error messages. The messages are just stuck in the
Outbox. They are literally moving from bottom to top but nothing ever sends.

Do they have dates and are they in italics?

 

[Bob]

Yes.

Do they have dates and are they in italics?

 

[Brian Tillman [MVP - Outlook]]

Yes.

What type of account? Did you enable diagnostic logging to see what's
happening during a send/receive?

 

[Bob]

It is a POP3 with Comcast as my internet service provider. When I attempt to
send a Test Message it connects to the Incoming as well as Outgoing Server
fine. Then it tells me to verify the Email address. The Email information
appears okay.

 

[Bob]

It appears I have found the problem. A Comcast rep before wasn't very helpful
because she said it was an Outlook issue. The box "Use the same settings as
my incoming mail server" wasn't checked. Now it is and everything is fine.
Thanks for your help Brian. Bob