Message sent but still in the outgoing folder

  • Thread starter Thread starter Maj-Britt
  • Start date Start date
M

Maj-Britt

I have an email that I have sent and my freind has recieved the mail.

I can still see the mail in the outgoing folder. At the same time there is
also a copy in the sent folder.

I can not delete the mail. I get the message "unknow fault". Now I can not
sent any mails at all.

Hope you understand my bad english so I can get some help.


Maj-Britt
 
Maj-Britt said:
I have an email that I have sent and my freind has recieved the mail.

I can still see the mail in the outgoing folder. At the same time there is
also a copy in the sent folder.

I can not delete the mail. I get the message "unknow fault". Now I can not
sent any mails at all.

Hope you understand my bad english so I can get some help.


Maj-Britt

A fix as been released by M$ to resolve the problem of undeletable mails:

"Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista"

http://support.microsoft.com/default.aspx/kb/941090

**It works for all folders.**
 
To solve the immediate problem, apply this Microsoft fix:
http://support.microsoft.com/kb/941090

The root cause for this problem is running a non-compatible antivirus.
As a minimum, email scanning in the antivirus must be disabled.
Some AV products will need to be uninstalled.
 

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