MESSAGE ON DESKTOP

[Guest]

EVERY TIME WE START UP THE COMPUTER AND GET TO THE
DESKTOP WE GET THIS MESSAGE THAT SAY UNHANDLED EXCEPTION,
WHEN WE CLICK THAT ONE OFF ANOTHER COMES ON AND SAYS
PROMULGATE HAS TO CLOSE AND IT WANTS US TO SEND A MESSAGE
TO MICROSOFT. WHAT ARE THESE MESSAGES AND HOW CAN WE GET
THEM OFF OF THE DESKTOP. I HAVE TRIED AND THEY STILL COME
BACK.

 

[Jimmy S.]

Hi,

You're experiencing a side effect of PromulGate's adware.

1) Run a Virus Scan: http://housecall.antivirus.com/
2) Remove any Delfin or PromulGate entries in "Add/Remove Programs" via Control Panel
3) Run Spybot from: http://security.kolla.de to remove any Trojans, Adware, or Spyware

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________


| EVERY TIME WE START UP THE COMPUTER AND GET TO THE
| DESKTOP WE GET THIS MESSAGE THAT SAY UNHANDLED EXCEPTION,
| WHEN WE CLICK THAT ONE OFF ANOTHER COMES ON AND SAYS
| PROMULGATE HAS TO CLOSE AND IT WANTS US TO SEND A MESSAGE
| TO MICROSOFT. WHAT ARE THESE MESSAGES AND HOW CAN WE GET
| THEM OFF OF THE DESKTOP. I HAVE TRIED AND THEY STILL COME
| BACK.