message i am receiving...Per Freaking out

[jultott]

The connection to the server has failed. Subject 'Fw: Here are two places you
should talk to for counseling. AD', Account: 'pop3.live.com', Server:
'smtp.live.com', Protocol: SMTP, Port: 25, Secure(SSL): Yes, Socket Error:
10060, Error Number: 0x800CCC0E

 

[Sara Price]

I'm having the same problem. Almost exactly the same error message:

The connection to the server has failed. Subject 'Re: PTLLS', Account:
'Healing Spaces (Sara)', Server: 'smtp.123-reg.co.uk', Protocol: SMTP, Port:
25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

 

[Gary VanderMolen \(MVP\)]

Your problem is quite different.
I'm not that familiar with UK businesses, but it looks like 123-reg.co.uk
is a domain registrar and web host, not an ISP. As such, your home ISP will
block your use of any port 25 SMTP server other than their own.
For an explanation of this anti-spamming policy, see
http://www.postcastserver.com/help/Port_25_Blocking.aspx

To send from home, you will have to substitute your home ISP's
SMTP server. If you need help with that, let us know who your
home ISP is.

Gary VanderMolen, Microsoft MVP (Mail)


"Sara Price" wrote in message
I'm having the same problem. Almost exactly the same error message:

The connection to the server has failed. Subject 'Re: PTLLS', Account:
'Healing Spaces (Sara)', Server: 'smtp.123-reg.co.uk', Protocol: SMTP, Port:
25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

 

[Dave]

Try changing the Outgoing (SMTP) port from 25 to 587
Tools - Accounts - youraccount - Properties - Advanced



POP server: pop3.live.com (Port 995)
POP SSL required? Yes
User name: Your Windows Live ID, for example (e-mail address removed)
Password: The password you usually use to sign in to Hotmail or Windows Live
SMTP server: smtp.live.com (Port 25 or 587)
Authentication required? Yes (this matches your POP username and password)
TLS/SSL required? Yes

 

[Sara Price]

Hi Gary

Thanks for your reply and your help.

I've had these accounts set up for a while and everything was working fine
until recently.

I was working from home - using sky broadband - but recently moved to my
sisters (broken ankle...can't climb stairs...long story!) where i am having
to use a 3 dongle to access internet. this seems to be when the trouble
started. does that help?

Thanks again and sorry if I'm being daft - my technical understanding is
somewhat limited!
Sara

 

[mac]

Hi Gary

Thanks for your reply and your help.

I've had these accounts set up for a while and everything was working fine
until recently.

I was working from home - using sky broadband - but recently moved to my
sisters (broken ankle...can't climb stairs...long story!) where i am
having
to use a 3 dongle to access internet. this seems to be when the trouble
started. does that help?

Thanks again and sorry if I'm being daft - my technical understanding is
somewhat limited!
Sara

Go to your account, Tools menu>accounts>select your account>properties
button>server tab.
Write down exactly what is in the SMTP server name line, save it somewhere.
Now change the SMTP server name to:

smtp-mbb.three.co.uk

apply>OK.

Try sending mail, please post any error message that you now get.

 

[Gary VanderMolen \(MVP\)]

@Sara: In addition to what Mac suggested:
Go to Tools, Accounts, select that account, Properties, Servers.
Uncheck the "My server requires authentication" option.
This is necessary because otherwise Windows Mail will try to
authenticate to the Three server with the 123-reg.co.uk credentials.
That won't work. If you get a new error message, post it here please.

Gary VanderMolen, Microsoft MVP (Mail)


" mac" wrote in message

Hi Gary

Thanks for your reply and your help.

I've had these accounts set up for a while and everything was working fine
until recently.

I was working from home - using sky broadband - but recently moved to my
sisters (broken ankle...can't climb stairs...long story!) where i am having
to use a 3 dongle to access internet. this seems to be when the trouble
started. does that help?

Thanks again and sorry if I'm being daft - my technical understanding is
somewhat limited!
Sara

Go to your account, Tools menu>accounts>select your account>properties
button>server tab.
Write down exactly what is in the SMTP server name line, save it somewhere.
Now change the SMTP server name to:

smtp-mbb.three.co.uk

apply>OK.

Try sending mail, please post any error message that you now get.