G
Guest
I'll be thrilled if someone can answer this because after googling the errors
and searching these boards, I cannot find anything.
First, the background. I'm a PC Tech at HSBC and we've got a score of PCs at
my location that were upgraded to SP2 in the fall. These are Dell Optiplex
GX260s, 270s, and 280s. Anyhow, our process is to RIS these with SP2
installed. Ever since we've upgraded to SP2, we've been getting memory
errors, sporatically at boot up. The application error with have different
title names. One such one I'm looking at says "SR69D.exe - Application
error." "The instruction at "0x0040dc84" referenced memory at "0x00000000".
The memory could not be "written."
Now, I've run MSCONFIG, all types of Anti-Spyware programs, and Trend
Micro's OfficeScan product and it turns up nothing. The funny thing is, it
doesn' always happen to everyone, everyday and once it happens, it may not
come back after awhile. However, I noticed that these appeared after we
upgraded to SP2, so something tells me that SP2 is causing something to go
awry. I'm going to check Dell's forums next, but if anyone has any ideas, it
would help me a lot. I've been telling people around here that short of
paying MS money to troubleshoot this, we may never have a fix since it's too
dog gone hard to narrow this issue down. Has anyone figured out what these
processes/memory addresses mean? There's got to be a list somewhere.
TIA.
and searching these boards, I cannot find anything.
First, the background. I'm a PC Tech at HSBC and we've got a score of PCs at
my location that were upgraded to SP2 in the fall. These are Dell Optiplex
GX260s, 270s, and 280s. Anyhow, our process is to RIS these with SP2
installed. Ever since we've upgraded to SP2, we've been getting memory
errors, sporatically at boot up. The application error with have different
title names. One such one I'm looking at says "SR69D.exe - Application
error." "The instruction at "0x0040dc84" referenced memory at "0x00000000".
The memory could not be "written."
Now, I've run MSCONFIG, all types of Anti-Spyware programs, and Trend
Micro's OfficeScan product and it turns up nothing. The funny thing is, it
doesn' always happen to everyone, everyday and once it happens, it may not
come back after awhile. However, I noticed that these appeared after we
upgraded to SP2, so something tells me that SP2 is causing something to go
awry. I'm going to check Dell's forums next, but if anyone has any ideas, it
would help me a lot. I've been telling people around here that short of
paying MS money to troubleshoot this, we may never have a fix since it's too
dog gone hard to narrow this issue down. Has anyone figured out what these
processes/memory addresses mean? There's got to be a list somewhere.
TIA.