Meeting reminder not defaulting in OL 2002

[marylou.gomez]

When creating a new meeting request, the meeting reminder is not defaulting with a check even though the option is checked under Tools/Options and set to default to 15 mins. This is happening to everyone. We run OL 2002 on Exchange 2003. Any ideas what might've caused this? I tried running a "outlook.exe /resetfolders /cleanreminders" utility but no change. Anyone else experience this? If we manually check the box, the reminders pop up fine but the users are complaining that they shouldn't have to manually check that box because they tend to forget. Thank you in advance.