C
Christina Marie Thompson
I don't use Media Player often, but I know it used to work and now it
doesn't.
Here's the deal. When I dropped in a CD Lens cleaner disk, which I
think it should read like an audio CD, I got a message that it couldn't
play it. I thought it was odd, but didn't pursue it.
Now, as I'm trying to run TurboTax, the videos in the program won't
run. So I back out of the software and browse the TurboTax CD till I
find a video file. I double-click the video file, Media Player opens,
then says it can't play the file. This time I click the more information
button, and the error number listed is 0xC00D1199.
Now I drop in a commercial audio CD that my stereo will play, so I know
it's not corrupted, and I get the exact same error message.
I head to TurboTax Online Chat support, and they tell me to update
Media Player. So in Media Player, I click Help|Check for Player Updates.
I download the update, and try again to play an audio CD. I get the same
error message.
Now I head into the Control Panel and to uninstall and reinstall Media
Player. Midway through the install, I get the following message:
"setup_wm.exe - Bad Image
The application or DLL C:\WINDOWS\System32\devenum.dll is not a valid
Windows image. Please check this against the installation diskette."
The only button in this dialog box is an OK button, so I click it, and
it appears that the installation continues. When it is done, I once
again try to play an audio CD, and still get the same 0xC00D1199 error
message.
So this time I go directly to the microsoft website to download the
latest version of Media Player. When I install it, I get the same
setup_wm.exe - Bad Image dialog box. This time when the installation is
done, I get another message:
"It was not possible to complete Setup
Windows Media Player 9 Series was not installed. To update Windows, run
Windows Media Player 9 Series Setup again."
Well, just for the heck of it, I run the setup again with the expected
identical results.
Now I dig around and find my original WinXP CD and see if I can find
that devenum.dll file on it someplace to place in my Windows\System32
folder. No luck finding that file.
So now I'm stumped. I obviously have some line of code messed up
someplace, but I know neither where the error is, nor how to fix it. I
don't know how it got messed up, either, but that's not important. Does
anybody out there have any suggestions?
Thanks,
Christina Thompson
doesn't.
Here's the deal. When I dropped in a CD Lens cleaner disk, which I
think it should read like an audio CD, I got a message that it couldn't
play it. I thought it was odd, but didn't pursue it.
Now, as I'm trying to run TurboTax, the videos in the program won't
run. So I back out of the software and browse the TurboTax CD till I
find a video file. I double-click the video file, Media Player opens,
then says it can't play the file. This time I click the more information
button, and the error number listed is 0xC00D1199.
Now I drop in a commercial audio CD that my stereo will play, so I know
it's not corrupted, and I get the exact same error message.
I head to TurboTax Online Chat support, and they tell me to update
Media Player. So in Media Player, I click Help|Check for Player Updates.
I download the update, and try again to play an audio CD. I get the same
error message.
Now I head into the Control Panel and to uninstall and reinstall Media
Player. Midway through the install, I get the following message:
"setup_wm.exe - Bad Image
The application or DLL C:\WINDOWS\System32\devenum.dll is not a valid
Windows image. Please check this against the installation diskette."
The only button in this dialog box is an OK button, so I click it, and
it appears that the installation continues. When it is done, I once
again try to play an audio CD, and still get the same 0xC00D1199 error
message.
So this time I go directly to the microsoft website to download the
latest version of Media Player. When I install it, I get the same
setup_wm.exe - Bad Image dialog box. This time when the installation is
done, I get another message:
"It was not possible to complete Setup
Windows Media Player 9 Series was not installed. To update Windows, run
Windows Media Player 9 Series Setup again."
Well, just for the heck of it, I run the setup again with the expected
identical results.
Now I dig around and find my original WinXP CD and see if I can find
that devenum.dll file on it someplace to place in my Windows\System32
folder. No luck finding that file.
So now I'm stumped. I obviously have some line of code messed up
someplace, but I know neither where the error is, nor how to fix it. I
don't know how it got messed up, either, but that's not important. Does
anybody out there have any suggestions?
Thanks,
Christina Thompson