Measure answering time

[Guest]

Can I measure the time between when an email came in and the time that it was
answered? For example make a report of how many hours it takes me to answer
emails.

 

[Brian Tillman]

Can I measure the time between when an email came in and the time
that it was answered? For example make a report of how many hours it
takes me to answer emails.

Examine the Received field of the message. Examine a clock when you click
Reply. Subtract the two. Record the different for your report.