McAfee Virtual Technician

[Steve Giannoni]

McAfee installed on a Pentium IV running Windows XP. MVT will not
start and gives the following message :


MVT cannot continue until you have rebooted your PC to finish your
McAfee Virtual Technician product upgrade. MVT will resume after you
reboot your system.


McAfee technical support simply states that it's a problem with the
MVT and that product updates may correct the problem. How do I get
such updates or otherwise deal with this?


Any help, greatly appreciated & thanks.

 

[VanguardLH]

McAfee installed on a Pentium IV running Windows XP. MVT will not
start and gives the following message :


MVT cannot continue until you have rebooted your PC to finish your
McAfee Virtual Technician product upgrade. MVT will resume after you
reboot your system.


McAfee technical support simply states that it's a problem with the
MVT and that product updates may correct the problem. How do I get
such updates or otherwise deal with this?


Any help, greatly appreciated & thanks.

Seems it would incumbent upon McAfee to detect what version was currently
installed, if any, and if an old version then offer to install a newer
version.

http://mvt.mcafee.com/

Going to that page should do the detection and offer a newer version. If
they don't have that check incorporated into their web page then they
provide no easy means for their customers to obtain a newer version. That
means they only provide the harder means of contacting them and getting the
new version from them directly. So if the web page doesn't offer a newer
version, go hassle McAfee to give it to you.

You could just go do a Google search on their product:

http://www.google.com/search?q=+mcafee++"virtual+technician"

One search result is to:

http://www.mcafee.com/us/enterprise/products/free_tools.html

That provides an autoupdate that supposedly checks you have the latest
version.

 

[Steve Giannoni]

Oh yeah; did NO good ...

I don't mean to be an ass and maybe this question is good
for a laugh... Did you reboot your PC as instructed?