McAfee error message

[mephistoles]

I recently downloaded a McAfee Security Center. I previously had McAfee with
my former ISP (Suddenlink) but recently switched to Embarq DSL. My previous
ISP had discontinued the McAfee monitoring (and fees) so I never re-installed
until this past weekend. Anyway, the dowload progresses but at a certain
point, it stops and the following message keeps popping up every 20 seconds
or so:
McAfee Integrated Security Platform has encountered a problem and need to
close. We are sorry for the inconvenience.
It gives an option to Send Error Report or Don't Send and even when I click
on an option, the message continues to appear.
I have contacted McAfee at least 4 times and have been given at least 4
different "solutions" and was finally told to contact Microsoft. I have
removed & reinstalled and still get the error message.
Can anyone help me as I am about to ask for a refund from McAfee and perhaps
try another antivirus program.
Thanks
PS I am currently using Windows XP SP 2

 

[DrJoel]

I recently downloaded a McAfee Security Center. I previously had McAfee with
my former ISP (Suddenlink) but recently switched to Embarq DSL. My previous
ISP had discontinued the McAfee monitoring (and fees) so I never re-installed
until this past weekend. Anyway, the dowload progresses but at a certain
point, it stops and the following message keeps popping up every 20 seconds
or so:
McAfee Integrated Security Platform has encountered a problem and need to
close. We are sorry for the inconvenience.
It gives an option to Send Error Report or Don't Send and even when I click
on an option, the message continues to appear.
I have contacted McAfee at least 4 times and have been given at least 4
different "solutions" and was finally told to contact Microsoft. I have
removed & reinstalled and still get the error message.
Can anyone help me as I am about to ask for a refund from McAfee and perhaps
try another antivirus program.
Thanks
PS I am currently using Windows XP SP 2

McAfee has a removal tool that removes all keys to program, get it from
them run it then reboot and try to install again.

 

[Gerry]

Most knowledgeable users here would recommend against installing McAfee
and Norton products. Try asking your question in a McAfee forum?
http://forums.mcafeehelp.com/index.php

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Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
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