mapi32.dll error - no fixes working

[ginger72]

Hi there,

My Outlook suddenly won't open with the error message "mapi32.dll is corrupt
or wrong version". I have trawled the internet for possible solutions and
have searched for and renamed both the mapi32.dll and msmapi32.dll files
(with no effect) and also uninstalled/reinstalled outlook (with no effect).

I'm at a loss about what to do - does anyone have any suggestions? Your help
is very gratefully anticipated.....

M

 

[Pat Willener]

I would first try a System Restore to a date before the problem started.

Another thing you could try is the System File Checker:
Start -> Run -> sfc /scannow
You will need your Windows install disk to run the SFC.

Please mention your Outlook and Windows version if you need more assistance.

 

[ginger72]

Thank you so much for your response.

I'm afraid I don't have a Windows install disk as my laptop came with XP
pre-installed.

The System Restore is a good idea - I am a novice techie though - how would
I do this?

Thanks in advance, M

 

[Pat Willener]

Depending on your Windows version:
Start -> Programs -> Accessories -> System Tools -> System Restore.