MAPI Error in Excel 2007

[swingmonkey]

Folks,

Apologies, this appears to have been talked about a lot, but I've not
found a resolution.

Recently installed Microsoft Office 2007 SP1

Consequently, anytime I try to send a spreadsheet workbook as a mail
attachment (Office Menu -> Send -> E-mail) I get the "General mail
failure. Quit Microsoft Office Excel, restart the mail system, and try
again." dialogue.

I've been trolling the google/groups looking for a fix. The general
consensus/theory appears to be that the MAPI session has been clsoed
somehow. I've tried the following based on various discussion chains:

- The fixmapi solution
- Confirmed that the Registry settings are correct
- Confirmed no "hung" Outlook.exe processes in the Task Manager

However no joy. I *have* confirmed that if I change the mail client
to be Microsoft Outlook Express it works fine, however soon as I
switch back to Outlook, same error.

Appreciate if anyone has a clue.

 

[Ron de Bruin]

Try this first

When you get a "General mail failure" error or have other problems then first run Office Diagnostics.
Office Button>Excel Options...Resources

 

[swingmonkey]

Yes, had already tried that, thanks.