mailto hyperlinks

[Cameron]

When I click on a mailto hyperlink in an e-mail message I
get an error saying, "Can't create the item". I'm using
Outlook 2003.

 

[Ben M. Schorr, MVP-OneNote]

When I click on a mailto hyperlink in an e-mail message I get an error
saying, "Can't create the item". I'm using Outlook 2003.

Check this article: http://support.microsoft.com/default.aspx?scid=kb;en-us;267807&Product=out

 

[Cameron]

I've searched for frmcache.dat and it doesn't exist on my
c:\ The article applies to Outlook 2000 where as I'm
using Outlook 2003.

Any other suggestions?

 

[Ben M. Schorr, MVP-OneNote]

I've searched for frmcache.dat and it doesn't exist on my
c:\ The article applies to Outlook 2000 where as I'm
using Outlook 2003.

Any other suggestions?

Try this:

Follow these steps:
On the Tools menu, click Options, and then click the Other tab.
Click Advanced Options.
In the Advanced Options box, click Custom Forms.
In the Custom Forms box, click Manage Forms.
In the Forms Manager box, click Clear Cache.

 

[Cameron]

Unfortunately that didn't help. I've only noticed the
problem since downloading some Windows Updates - do u
think they could be causing the problem?