Mail will not fill into Inbox


H

Harry Simpson

I've just aquired a used laptop with a fresh install of Outlook 2007 (Part
of MS Office Pro Plus 2007).

I've set up my mail accounts and click the Test Account Settings button and
a sample email is sent and received ONLY on my main desktop computer. So
the laptop is sending to the server just fine but the email only appears in
the inbox on my desktop (running Outlook 2003) under VISTA.

What have I got to do to get the email to come into my laptop's inbox? Any
ideas?

Thanks!!

Harry
 
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B

Brian Tillman [MVP - Outlook]

I've just aquired a used laptop with a fresh install of Outlook 2007 (Part
of MS Office Pro Plus 2007).

I've set up my mail accounts and click the Test Account Settings button
and a sample email is sent and received ONLY on my main desktop computer.
So the laptop is sending to the server just fine but the email only
appears in the inbox on my desktop (running Outlook 2003) under VISTA.

What have I got to do to get the email to come into my laptop's inbox?
Any ideas?

Is the desktop configured to leave messages on the server? If not, that
could explain the situation; the desktop sucks the message from the server
and deletes it so that there's nothing there for the laptop to download.
 
J

JOHN RUFF

Just as Brian said, your desktop Outlook is configured to remove messages
from the server. This is why they are not coming to your laptop.

I resolve this problem by closing my desktop Outlook before I leave my house
so my email will come to my laptop. My laptop Outlook is configured to leave
all messages on the server so that I can have one location, my desktop
Outlook, where I store my emails permanently.

Note - You want to make sure that one of our Outlooks removes messages off
the server otherwise, it will get full and you will no longer be able to
send emails and/or receive emails.

papparuff
 
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H

Harry Simpson

Thanks,

Guess Iwas just thinking that the laptop had to have the Leave Messages on
server checked but never considered the desktop.....

Thanks!!
 

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