Mail times out

[jjrhodes]

For some reason my email times out when I try to send attachments or
pictures. It just started doing this in the last few days. I can send text
emails fine and it is only when I have attachments.

I am using Vista Home Primium. I have contacted my service provider and
verified those connections and also contacted McAfee and turned off all my
security but neither helped. Any ideas on what might be the problem?

Thanks in advance

 

[PA Bear [MS MVP]]

What size are these messages?

Is "Break apart messages larger than..." option enabled?

Is your McAfee application configured to scan outgoing and incoming mail?

Has a Norton or another McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?

 

[Gary VanderMolen]

McAfee antivirus is among the top three troublemakers for Windows Mail.
Sometimes it takes a while before symptoms start showing up.
First of all, turn off email scanning in McAfee, although that is seldom sufficient.

If the problem continues, the only way you can prove or disprove that
McAfee is the culprit is to uninstall it, followed by using their debris removal tool:
http://service.mcafee.com/FAQDocument.aspx?id=TS100507
If you decide to replace McAfee, we can recommend a free antivirus
program which is more compatible with Windows Mail:

Instead of switching to a different antivirus, another option is to upgrade
to Windows Live Mail (WLM), which is more resistant to the adverse effects
of overly intrusive antivirus products: http://download.live.com/wlmail

Even with WLM, you must disable email scanning in the antivirus,
for the reason explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm