mail settings get reset automatically

[Eddie G]

Every few weeks when I go to get mail I get an error about my username and
password. I go to Accounts/Mail/Properties/servers and my username and
password are blank. I am using the spam filter Popfile and I need to have
my username as "pop3.comcast.net:<username>" as opposed to JUST my user
name.

Why is Vista automatically erasing my information and how do I stop this
from happening?

Thanks!

Eddie G

 

[KristleBawl]

Based on info from the website, I'm thinking that Popfile just isn't
compatible with Vista, because the most recent release date isover a year
ago, and Vista is *not* listed in the supported OS versions.

KB

"Eddie G" wrote in message
news:[email protected]...

 

[Eddie G]

Yes, but I would like a programmer to explain to me how the mail program is
deleting my information, and why every 4-6 weeks instead of more frequently?

 

[KristleBawl]

I'm sorry, but you probably won't get any detailed replies in these
newsgroups.

The best I can offer is that Vista does a lot of things differently than XP.
Because of this, many third-party programs do not work as they are supposed
to when you install them on Vista. Until Popfile is updated, it will
probably be a recurring problem.

As far as how often, that's probably just a random thing. Over time, it
might happen more often, or it might correct itself when another program
updates a shared file or something.

KB

in message

 

[Frank Saunders, MS-MVP OE/WM]

You won't get anything from MS, but usually if the name and password fail
WinMail erases them because "they must be wrong" even though it may really
be a mestake at the server.