Mail Merge Fields Question/Problem

D

Donald Mills

I am using MS Office 2003 Pro SP2 and Win XP Pro SP2.

I have just loaded BCM in the last week. So far, I like most everything I
see, except mail merge field handling. I made a letter for merging in Word.
Using the Mail Merge Wizard, I specified that I was going to use BCM. I have
the update. The standard insert Address Block just does not do what I want.
I've merged before, for many years. Rather than use the standard insert
Address Block in the wizard, I started inserting individual fields, just
like I always have. All I want to do is insert Suffixes and Job Titles. Not
a difficult request (shouldn't be anyway). These are both standard fields in
both Oulook and BCM. Not anything weird.

After monkeying with it for a couple of hours, re-doing merge letters,
insert fields, trying merge, remerge, remerge, etc, figured that I must have
to match those fields I want to use to the UserFields in the Database
column. Not intuitive! The Insert Field window has two columns, Address on
the left and Database on the right. It takes a little to figure out which
one to use. Logic says that you be able to use the Address Fields and insert
those. NO. You have to use the Database fields catagories. That's why you
have to map the Adress Fields to the Database Fields. OK. Once I figured
that out (probably a conceptual issue with me), I mapped Suffix to
UserField1 and Job Title to userField2. I then inserted these User fields
into my document, merged... NOTHING. The default Database felds went in, but
I could not get those two, STANDARD FIELDS in USER1 and USER2 from either
BCM or Outlook to merge or insert or anything.

Am I just dense? Or is there a problem??? It just shouldn't be such a
pain!!!
 
G

Guy

Initiate the mail merge from Outlook and you will get all the available
fields in BCM.
 

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