Adding the Title field in a Marketing Campaign mail merge

[Lozzaw]

Hi

Using BCM for Outlook 2007, I am running a Mail Merge marketing to a
filtered list of Business Contacts. I cannot find any way of adding the Title
field to the address or greeting line.

I have specified all the information required for the Marekting Campaign. I
then click Launch which starts the Word document and displays the Mail Merge
task pane and Mailings tab on the Ribbon. I then insert the Address Block
fields and choose the format 'Mr Joshua Randall Jr.' but it dispalys my
contact in the format Randall, Joshua. If I try using the Insert Merge Fields
button on the Ribbon instead, Title does not display on the menu of fields.

I have tried using the Match Fields option but the Title field is not listed
as a field to match. I have also checked that the name fields are stored in
the correct BCM fields.

Any ideas?

Thanks, Lozzaw

 

[Tango91a]

A work around might be as follows:
Using the Match Fields option, match First Name to Full Name, Last Name to
"not matched", and Suffix to "not matched".

Hope this helps....

 

[Lozzaw]

Thanks for your idea. So I've tried that and strangely, it does not showing
anything. It's as if it does not see any value contained in Full Name.

The more I look at this the stranger it appears. I've also just noticed you
cannot insert BCM custom fields into your Mail Merge!

Anybody got any other ideas?