Mail from whitelisted domain still considered spam

[john7]

Hi,


I receive mail from certain companies I consider not being spam.
Therefore I added their @domain.suffix to the Outlook whitelist.
Nevertheless, Outlook still considers mails coming from some of these
domain to be spam and moves it to the unsolicited email folder.

I checked all settings but found no clue.

I expect Outlook to let email coming from whitelisted sources
to pass the filter even if their mails have spam characteristics
(that's what whitelists are for).

This looks like a filter order processing issue.

How can this be resolved ?



Kind regards,
John7

Btw: I noticed one @domain name has 2 dots like in:
@subdomain.domain.com

 

[john7]

Forgot to tell: I'm using Outlook 2003.

John7