Mail downloads even when Outlook is closed

[lizzoob]

Hello,

I had a weird experience that maybe someone can explain. Before I left
for work two days ago I read my email and closed Outlook (I know I
did--I double checked). At work later on I checked my email via webmail
and the inbox was empty-- unusual. When I went home I opened Outlook
and found many unread emails that had come in during the day, arriving
well after I had closed Outlook and left home. How is it possible that
Outlook can download mail even if it is closed?

I was so sure that it must have been an error on my part that today I
triple checked that I'd definitely closed Outlook, and when I got home
the same thing happened. I even asked my husband, an I.T. person, to
witness that Outlook was indeed closed and not running in the
background somehow. He didn't understand it either, though he said
maybe it had something to do with MAPI (?) but couldn't say how or
what. This is a new phenomenon--three days ago I was able to read email
fine via webmail when Outlook was closed at home.

I have since changed my account settings to leave mail on the server,
but I am still curious about how this could happen in the first place.
Any ideas, anyone?

Liz

 

[Brian Tillman]

I had a weird experience that maybe someone can explain. Before I left
for work two days ago I read my email and closed Outlook (I know I
did--I double checked). At work later on I checked my email via
webmail and the inbox was empty-- unusual. When I went home I opened
Outlook and found many unread emails that had come in during the day,
arriving well after I had closed Outlook and left home. How is it
possible that Outlook can download mail even if it is closed?

It's not possible for Outlook to download mail while it is closed. It it
appears to have happened, then Outlook must have been running even though
you thought it was closed. There are many things that can keep Outlook
running even when you believe it's closed, like a cradled PDA. A partial
list can be found here:
http://www.slipstick.com/problems/close.htm

 

[lizzoob]

It's not possible for Outlook to download mail while it is closed. It it
appears to have happened, then Outlook must have been running even though
you thought it was closed. "

Nonetheless, that seems to be the case! I have none of the programs
listed on the link you gave, but one of them led me to a utility which
can verify if Word or Outllook is running in the background, so I
installed it, and it wasn't...

Liz

 

[Diane Poremsky [MVP]]

Outlook can not download mail if the utility (I presume Knockout) says
outlook is closed.

Nonetheless, that seems to be the case! I have none of the programs
listed on the link you gave, but one of them led me to a utility which
can verify if Word or Outllook is running in the background, so I
installed it, and it wasn't...

Liz

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/





(posted using Entourage)