I had a similar problem. you boot up, get the error message, click ok and it
shuts down & reboots again? There is a hotfix on microsoft.com for this.
Microsoft says that if you have SP2 the hotfix is already there, but I still
had a problem. I also run Mcafee with constant updates. The hotfix that
microsoft emailed me didn't work for me. I couldn't run windows, not even in
safe mode. I could eventually get into DOS, but the hotfix only works in
windows xp catch 22 right? I called Microsoft tech support, and spoke to a
nice guy for over an hour, free of charge. He walked me through a variety of
steps to overcome my problem. I had already taken most of the steps they
wanted me to, but did it again anyway.
here are some of the microsoft knowlege stuff i looked at:
http://support.microsoft.com/kb/324049/en-us
http://www.microsoft.com/security/incident/sasser.mspx
(this didn't work):
http://support.microsoft.com/kb/307545/en-us
Sorry, I can't find the main one that gives you the hotfix number you can
refer to when you contact microsoft.
After speaking with microsoft my only option left was to reinstall windows
removing all other operating systems. If you have not done this before, I'm
giving you **major warning*** you will not be able to run any programs
installed on the same hard drive as windows AND anything contained in
documents and settings under any user name with current windows will not be
accessable. (You can get it after reinstalling windows, but it's time
consuming). You have to login as an administrator in safe mode, then right
click on the file folder you want access to and go to security settings, and
play with them. look up how to on the microsoft website.
What happened prior to my problem.... clicked on expolorer & i thought the
microsoft website came up to check for updates (it does sometimes) when i
did, it probably transmitted my information to a hyjacked site and screwed me
all up.
I have to go, hope this helps & good luck
PS i bought a new computer because i didn't want to have to install all my
programs again back in the older one.