Lost Password

[Luis]

The oulook doesn't keep the password. When we do a pop3
connection, ask for the password adn we enter, and
putting a check mark in "save password", but when close
outlook it looses and we have to enter again. i'm running
W2k with outlook 2k.
Why and what can I do so don't have to keep enter the
password everytime go check messages?

 

[Scott Atkins[MSFT]]

Hi Luis,

The problem you are experiencing is normally due to the Registry containing incorrect information for the Protected Storage System Provider registry subkey for your account.

For more information on , please refer to Knowledge Base article
OL2000: (IMO) Your Password Is Not Retained in Windows 2000 or Windows XP
ID: 259416.KB.EN-US

You can access this article by clicking on the link below.
http://support.microsoft.com/default.aspx?scid=KB;EN-US;259416

Regards,

Scott Atkins MCSE, MCSA
Partner Technical Lead - Outlook
Microsoft Technical Support
for Platforms and Business Applications
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