lost password, cannot login

[Chris G]

I have a customer that reboot her laptop which had
automatic login" enabled & a username: owner & password
window can up. She has never set a password & cannot
change user, anyway she can get in?

 

[Torgeir Bakken (MVP)]

I have a customer that reboot her laptop which had
automatic login" enabled & a username: owner & password
window can up. She has never set a password & cannot
change user, anyway she can get in?

Hi

How to Log On to Windows XP If You Forget Your Password or Your Password
Expires
http://support.microsoft.com/default.aspx?scid=kb;EN-US;321305


If that doesn't work out, you might try to reset the local Administrator
password with one of the methods mentioned here:

http://securityadmin.info/noframes/faqget.asp#password