lost messages in OE

  • Thread starter Thread starter rosenmarsh
  • Start date Start date
R

rosenmarsh

I have been trying to help a friend today who has lost the contents of
inbox, sent items and folder and subfolders from OE. HHe is still
able to send and receive messages. He runs Win XP and IE6. He uses a
onetel which is POP email server and ISP. He managed to locate
some .bak files (I am not sure what these are but I think they belong
to OE) in the recycled bin but when he clicked restore they did not
reappear in Outlook Expess. He also tried system restore but was not
allowed on restart the message came up that restore was not possible
for the times that he had chosen. He ran an anti virus and and anti
spyware scan and although various worms and high risk things were
found and deleted, the files did not reappear in OE.
Any advice gratefully appreciated.
 
I have been trying to help a friend today who has lost the contents of
inbox, sent items and folder and subfolders from OE. HHe is still
able to send and receive messages. He runs Win XP and IE6. He uses a
onetel which is POP email server and ISP. He managed to locate
some .bak files (I am not sure what these are but I think they belong
to OE) in the recycled bin but when he clicked restore they did not
reappear in Outlook Expess. He also tried system restore but was not
allowed on restart the message came up that restore was not possible
for the times that he had chosen. He ran an anti virus and and anti
spyware scan and although various worms and high risk things were
found and deleted, the files did not reappear in OE.
Any advice gratefully appreciated.
Click to expand...

1) search your HDD for *.pst files
2) Click on File - Import - Messages
3) Select the version of Outlook Distress, Outlook Express that you are
using
4) Select Import from a Store directory
5) Browse to the directory that you found in set 1 and click Ok.
6) Repeat steps 2-5 for all the *.pst files
 
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