Lost link to Help Files

[Guest]

I seem to have lost a link to my help files.

If I click the "help and support" button on the start menu it does not do
anything. The same happens if I try to access help in any of the programmes
i.e word, access, money etc.,

I have checked the folder options for hlp and it say that it opens with
"windows winhlp32 stub" which I assume is correct.

I am using Windows XP Professional with SP2

Any help with this would be appreciated.

 

[Wesley Vogel]

"Help and Support" link from Start Menu does not work
http://windowsxp.mvps.org/startmenuhelp.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Guest]

Hi Wes

I tried this link and downloaded the fix but it hasn't made any difference.
I think this was if you could not access help from the start menu but could
still get it from elsewhere. Unfortunately, I can't seem to get help in any
programmes at all.

Thanks for trying

 

[Wesley Vogel]

Jan,

Can you double click on any *.chm files and have them open?

Paste the following line into Start | Run and click OK...

hh ntcmds.chm

Does Command-line reference open?

Question: My system has no .CHM viewing ability
http://winonline.blogspot.com/2005/12/question-my-system-has-no.html

Make sure that the Help services is set to Automatic and running, see
this...

"Help and Support Error" - Service not started
http://windowsxp.mvps.org/helpsvc.htm

If you get an error trying to start the Help service...

Resolve the Help and Support Service startup failures
http://windowsxp.mvps.org/helpsvcfix.htm

Paste the following line into Start | Run and click OK...

%Windir%\PCHealth\HelpCtr\Binaries\HelpCtr.exe

Does Help and Support open?

Troubleshooting problems with Help and Support Center
http://windowsxp.mvps.org/helpctr.htm

Reinstalling Help and Support Center in Windows XP
http://windowsxp.mvps.org/rebuildhelp.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Wesley Vogel]

Hi Jan,

winhlp32.exe is the Windows Winhlp32 Stub.

*.hlp files open with winhlp32.exe. *.hlp files are Windows Help Files.
You can't open *.hlp files directly.

Locate a *.hlp file |
Right click the *.hlp file | Properties | General tab |
Opens with should be Windows Winhlp32 Stub.

Windows® XP File Association Fixes
Copyright 2003 - Doug Knox
http://www.dougknox.com/xp/file_assoc.htm

Read the instructions.

HLP File Association Fix (Restore default associations for HLP files)
-----

You should be able to open *.chm files. *.chm files are HTML Help Compiled
Help Files.

Locate a *.chm file |
Right click the *.chm file | Properties | General tab |
Opens with should be Microsoft HTML Help Executable

Microsoft HTML Help Executable is hh.exe

Also try this...
Help, CHM, HH Checker-Fixer
[[MJ's Diagnostics is a small utility that reports if all the HTML Help
runtime DLLs are installed and registered correctly. If a DLL is not
registered then it will ask if you want to register it. It also checks the
RoboHelp DLL (HHActiveX.dll) and MS Help 2 DLLs. ]]

MJ's Help Diagnostics
http://www.helpware.net/downloads/#MJs

Direct download...
http://www.helpware.net/downloads/MJsDiag.zip

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Guest]

Hi Wes,

Thanks for all your help. I can now access help in all my programmes.

Thanks again.

Jan

Hi Jan,

winhlp32.exe is the Windows Winhlp32 Stub.

*.hlp files open with winhlp32.exe. *.hlp files are Windows Help Files.
You can't open *.hlp files directly.

Locate a *.hlp file |
Right click the *.hlp file | Properties | General tab |
Opens with should be Windows Winhlp32 Stub.

Windows® XP File Association Fixes
Copyright 2003 - Doug Knox
http://www.dougknox.com/xp/file_assoc.htm

Read the instructions.

HLP File Association Fix (Restore default associations for HLP files)
-----

You should be able to open *.chm files. *.chm files are HTML Help Compiled
Help Files.

Locate a *.chm file |
Right click the *.chm file | Properties | General tab |
Opens with should be Microsoft HTML Help Executable

Microsoft HTML Help Executable is hh.exe

Also try this...
Help, CHM, HH Checker-Fixer
[[MJ's Diagnostics is a small utility that reports if all the HTML Help
runtime DLLs are installed and registered correctly. If a DLL is not
registered then it will ask if you want to register it. It also checks the
RoboHelp DLL (HHActiveX.dll) and MS Help 2 DLLs. ]]

MJ's Help Diagnostics
http://www.helpware.net/downloads/#MJs

Direct download...
http://www.helpware.net/downloads/MJsDiag.zip

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

Hi Wes

I tried this link and downloaded the fix but it hasn't made any
difference. I think this was if you could not access help from the start
menu but could still get it from elsewhere. Unfortunately, I can't seem
to get help in any programmes at all.

Thanks for trying

 

[Wesley Vogel]

Hi Jan,

Glad to hear it. Keep having fun. Oh....

What fixed it?

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

Hi Wes,

Thanks for all your help. I can now access help in all my programmes.

Thanks again.

Jan

Hi Jan,

winhlp32.exe is the Windows Winhlp32 Stub.

*.hlp files open with winhlp32.exe. *.hlp files are Windows Help Files.
You can't open *.hlp files directly.

Locate a *.hlp file |
Right click the *.hlp file | Properties | General tab |
Opens with should be Windows Winhlp32 Stub.

Windows® XP File Association Fixes
Copyright 2003 - Doug Knox
http://www.dougknox.com/xp/file_assoc.htm

Read the instructions.

HLP File Association Fix (Restore default associations for HLP files)
-----

You should be able to open *.chm files. *.chm files are HTML Help
Compiled Help Files.

Locate a *.chm file |
Right click the *.chm file | Properties | General tab |
Opens with should be Microsoft HTML Help Executable

Microsoft HTML Help Executable is hh.exe

Also try this...
Help, CHM, HH Checker-Fixer
[[MJ's Diagnostics is a small utility that reports if all the HTML Help
runtime DLLs are installed and registered correctly. If a DLL is not
registered then it will ask if you want to register it. It also checks
the RoboHelp DLL (HHActiveX.dll) and MS Help 2 DLLs. ]]

MJ's Help Diagnostics
http://www.helpware.net/downloads/#MJs

Direct download...
http://www.helpware.net/downloads/MJsDiag.zip

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

Hi Wes

I tried this link and downloaded the fix but it hasn't made any
difference. I think this was if you could not access help from the start
menu but could still get it from elsewhere. Unfortunately, I can't seem
to get help in any programmes at all.

Thanks for trying



:

"Help and Support" link from Start Menu does not work
http://windowsxp.mvps.org/startmenuhelp.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In Jan <janannholc(remove)@hotmail.com> hunted and pecked:
I seem to have lost a link to my help files.

If I click the "help and support" button on the start menu it does not
do anything. The same happens if I try to access help in any of the
programmes i.e word, access, money etc.,

I have checked the folder options for hlp and it say that it opens
with "windows winhlp32 stub" which I assume is correct.

I am using Windows XP Professional with SP2

Any help with this would be appreciated.