lost desk top

  • Thread starter Thread starter curtisjam
  • Start date Start date
C

curtisjam

hi to all can someone help me please i cant see anything on my deskto
only the wallpaper if i want to go in the computer i have to use ctr
alt del to enter setup there is no startup icon or toolbar icon
 
curtisjam said:
hi to all can someone help me please i cant see anything on my desktop
only the wallpaper if i want to go in the computer i have to use ctrl
alt del to enter setup there is no startup icon or toolbar icon.
Without more information from you, it is not possible to give a specific
answer. Most commonly this is caused by malware. You can look at the
general malware removal steps here:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

Otherwise, post back with more information. Here is a link which will
show you what details you should include in your newsgroup post:

http://www.dts-l.org/goodpost.htm

Malke
 
curtisjam said:
hi to all can someone help me please i cant see anything on my desktop
only the wallpaper if i want to go in the computer i have to use ctrl
alt del to enter setup there is no startup icon or toolbar icon.

Hi
I
 
whenever i start the computer it loads ok reach login page ok then i
click on user name to login page open but the only thing am seein is
the photo for the wallpaper. i have to enter setup via ctlr alt n del
to enter setup i try everything to see desktop but cant. when i enter
setup by ctlr alt n del i can view the item on the desktop.
 
curtisjam said:
whenever i start the computer it loads ok reach login page ok then i
click on user name to login page open but the only thing am seein is
the photo for the wallpaper. i have to enter setup via ctlr alt n del
to enter setup i try everything to see desktop but cant. when i enter
setup by ctlr alt n del i can view the item on the desktop.
You obviously did not go to the link I gave you about making a good
newsgroup post. You are just repeating what we already know in this
current post without giving any more useful information so you can get
focused troubleshooting.

Take the machine to a professional computer repair shop (not your local
version of BigStoreUSA) and they will fix it for you. Ask friends for
the name of a shop they trust or look in the Yellow Pages (or whatever
phone source you use if not in the US).

Malke
 
Hello.
I read the "how to" for posts that you provided and I will provide as much
information as I can but this is not my computer, it's my dad's. It also
states to start a new post but since there are so many posts started with
similar to exact situations, I believe it would be easier to just post as a
reply.

I do not have a "blank" screen because my dad has a wallpaper (I hope that
is correct because I also know there's a "background") but anyway...

He has windows xp home edition and there are no icons, no taskbar and
clicking on the desktop area does not do anything. If you try to run
%systemroot% explorer.exe, or "system tray" exc. from the "new task" it will
pop-up the task bar but does not last more than a milli-second.

I have ran a repair install and a clean install. I have also tried to scan
for spyware and virus scan. I have tried safe mode and last night I could get
into safe mode but it was only a blank black screen today it will not even
make it to safe mode, it stops on the loading of the "files"- I'm not sure
what these files are and did not write an example of them down but it looks
like a list of windows files as they are loaded.

I cannot say when this first occurred and what site someone was on; my neice
was on the computer and no one knows where she was, she states that she was
only im-ing friends from AIM. (Not sure if that's it and she's just worried
about getting in trouble)

This appears to be a "boot-up" problem (from talking to a tech support rep.
at school) and nothing shows in the applications windows when first logging
on.

I have also tried a selective start up as described in some of the other
forum posts by selecting "selective startup" unchecking process system.ini
file, process win.ini file, load startup items. That did not help so then I
went back to normal startup.

I have been working on this since last night but I think I have pretty much
covered what I have tried. (I have basically tried whatever I could from the
posts that I have read "here" and whatever I have known from working with
other problems.)

Speaking of problems there has been no "error" pop-ups except one that said
it was unable to complete operation...this was last night and I'm not sure I
can tell you what triggered that (don't remember what I was doing at the
time) but I think it was basically telling me there was something wrong with
the booting.
 
Also forgot...I went here http://www.kellys-korner-xp.com/xp_tweaks.htm the
post claims there are instructions at the top to help you complete this but I
did not see the instructions...i was prompted to restart computer at the end
(making me think it was completed, but it didn't appear that anything
happened - or helped)
 
Kerri,
I have the same problem and have tried just about everything you have. Have
you been able to resolve this without reformatting the harddrive?
 

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