lost cd/rw&dvd drives

[Guest]

if anyone can help. cpu would not boot so windows xp was reinstalled,system nolonger recognizes the cdr/rw or dvd drivers.in system info it shows the name of each drive shows up with caution sign beside each.i have uninstalled and let windows search for drives and same caution sign. i do not have driver discs.i have searched for drivers and the product is not one of the listed ones. i have tried to install over drives but a message says i have the most current available version.i am working with a compaq 5320 us. what can i do without setting system back to factory settings? bob (e-mail address removed)

 

[Rich Barry]

Take a look here
http://support.microsoft.com/default.aspx?scid=kb;[LN];314060

if anyone can help. cpu would not boot so windows xp was

reinstalled,system nolonger recognizes the cdr/rw or dvd drivers.in system
info it shows the name of each drive shows up with caution sign beside
each.i have uninstalled and let windows search for drives and same caution
sign. i do not have driver discs.i have searched for drivers and the product
is not one of the listed ones. i have tried to install over drives but a
message says i have the most current available version.i am working with a
compaq 5320 us. what can i do without setting system back to factory
settings? bob (e-mail address removed)

 

[Guest]

problem solved by removing lower portion. thank you thank you.

 

[njw]

Thanks for the post.
I was searching the newsgroup for this very problem and
the referenced article cured it.

-----Original Message-----
Take a look here
http://support.microsoft.com/default.aspx?scid=kb; [LN];314060

if anyone can help. cpu would not boot so windows xp

was
reinstalled,system nolonger recognizes the cdr/rw or dvd drivers.in system
info it shows the name of each drive shows up with caution sign beside
each.i have uninstalled and let windows search for drives and same caution
sign. i do not have driver discs.i have searched for drivers and the product
is not one of the listed ones. i have tried to install over drives but a
message says i have the most current available version.i am working with a
compaq 5320 us. what can i do without setting system back to factory
settings? bob (e-mail address removed)