Ron said:
I lost the packaging for my XP Professional OEM cd that came with my
computer. I have the original cd, but I don't have the computer (my wife
took it after smashing the harddrive) Do I need to pay $59 to call MS about
this? I am not working right now. Isn't there a phone number I can call for
free?
OEM version.
Sticks to whatever first computer on which it is installed.
Your wife took the computer. But she smashed the hard drive she took.
Uh huh, sure she did. So now what does SHE have? A computer with a
smashed hard drive so she screwed herself in her theft. What else does
SHE have? The license for Windows.
What don't YOU have? The computer. You also do NOT have a legitimate
license for Windows. The thief has both.
You'll have to go to court to divorce.
You'll have to go to court to see whose property is whose.
*IF* you get back the computer, you'll get back the Windows license.
Then you can get a replacement CD from Microsoft when it really is your
property and yours alone. Start with the Contact Us link at the bottom
of Microsoft's home page and follow the prompts to select your product
to find the phone number to call. I don't know what proof they require
to show you really are the legal owner of a license for Windows.
They'll know.
Microsoft isn't responsible for your marriage problems.
Microsoft isn't responsible for division of property for a divorce.
Microsoft isn't responsible for theft.
As long as your wife has the computer along with the license, you don't
get another free copy. One license only per sale.