LOST ALL MY CONTACTS AFTER SENDING OUT EMAIL USING CATEGORY CREATE

[Michele]

I have a large contact database. My contacts are grouped into multiple
categories. One contact can have several categories. I send out a mass e-mail
to a contact group called "Townline" and now all my contacts are missing
within my category and within my address book. What happened? How can I get
them back?

In categories, I clicked on header, clicked on Actions, Create, New message
to contacts. Emails sent fine just lost contacts.

 

[Russ Valentine [MVP-Outlook]]

There is much more to your story that you have left out. Provide a more
accurate and complete description of what you did and what happened. No one
but you know what you mean by "contact group?" Outlook uses no such term. If
you want to use your own terms, define them.
Sending a message cannot possibly delete any contacts unless there was end
user error involved.

 

[Michele]

I am not sure how much more info I can give you. I apologize for referring to
the contact group, I mean to say category.

Under contacts, in the categories view, I clicked on the header to the
category "Townline".
I clicked on Actions Menu
Create
and then chose New message to contacts.

A blank email window appeared, I added my text and pressed the send button.

Now anyone who was in the category townline has disappeared.
The category is still there will 0 contacts.

As an end user I don't know what I did wrong that deleted the contacts.
Any help is greatly appreciated as this is for my school district and we
have a large issue pending.

There is much more to your story that you have left out. Provide a more
accurate and complete description of what you did and what happened. No one
but you know what you mean by "contact group?" Outlook uses no such term. If
you want to use your own terms, define them.
Sending a message cannot possibly delete any contacts unless there was end
user error involved.
--
Russ Valentine
[MVP-Outlook]

I have a large contact database. My contacts are grouped into multiple
categories. One contact can have several categories. I send out a mass
e-mail
to a contact group called "Townline" and now all my contacts are missing
within my category and within my address book. What happened? How can I
get
them back?

In categories, I clicked on header, clicked on Actions, Create, New
message
to contacts. Emails sent fine just lost contacts.

 

[Michele]

After spending 2 days on this, it just dawned on me to check my deleted items
in my inbox. Sure enough, they were all in there. No clue why after the
e-mail was sent, it put those contacts in the Deleted Items, but I am
THRILLED to see them there. I copied them to my Contacts and BINGO they are
all back!

Any idea what would cause them to be moved to the deleted items?

There is much more to your story that you have left out. Provide a more
accurate and complete description of what you did and what happened. No one
but you know what you mean by "contact group?" Outlook uses no such term. If
you want to use your own terms, define them.
Sending a message cannot possibly delete any contacts unless there was end
user error involved.
--
Russ Valentine
[MVP-Outlook]

I have a large contact database. My contacts are grouped into multiple
categories. One contact can have several categories. I send out a mass
e-mail
to a contact group called "Townline" and now all my contacts are missing
within my category and within my address book. What happened? How can I
get
them back?

In categories, I clicked on header, clicked on Actions, Create, New
message
to contacts. Emails sent fine just lost contacts.

 

[William]

After spending 2 days on this, it just dawned on me to check my deleted items
in my inbox. Sure enough, they were all in there. No clue why after the
e-mail was sent, it put those contacts in the Deleted Items, but I am
THRILLED to see them there. I copied them to my Contacts and BINGO they are
all back!

Any idea what would cause them to be moved to the deleted items?

Most likely cause: you acidentally clicked on the "Delete" button,
after sending the email, and whilst the category group was still
selected.

 

[Russ Valentine [MVP-Outlook]]

It would have been an inadvertent use of the Delete button. Using Categories
to send messages doesn't do this.
--
Russ Valentine
[MVP-Outlook]

After spending 2 days on this, it just dawned on me to check my deleted
items
in my inbox. Sure enough, they were all in there. No clue why after the
e-mail was sent, it put those contacts in the Deleted Items, but I am
THRILLED to see them there. I copied them to my Contacts and BINGO they
are
all back!

Any idea what would cause them to be moved to the deleted items?

There is much more to your story that you have left out. Provide a more
accurate and complete description of what you did and what happened. No
one
but you know what you mean by "contact group?" Outlook uses no such term.
If
you want to use your own terms, define them.
Sending a message cannot possibly delete any contacts unless there was
end
user error involved.
--
Russ Valentine
[MVP-Outlook]

I have a large contact database. My contacts are grouped into multiple
categories. One contact can have several categories. I send out a mass
e-mail
to a contact group called "Townline" and now all my contacts are
missing
within my category and within my address book. What happened? How can I
get
them back?

In categories, I clicked on header, clicked on Actions, Create, New
message
to contacts. Emails sent fine just lost contacts.