Lost ability to switch users; can only log off

[Guest]

A few weeks ago I detected a virus and had a very hard time getting rid of
it. Now I have lsot the ability to "swith users" and it forces each user to
log off. Also, I lost my ability to run msconfig and .... I continue to get
aol IM log on window to pop up and because I cant get into msconfig, I can
shut it off. HELP....PLEASE. Thanks, Brian

 

[Guest]

A few weeks ago I detected a virus and had a very hard time getting rid of
it. Now I have lsot the ability to "swith users" and it forces each user to
log off. Also, I lost my ability to run msconfig and .... I continue to get
aol IM log on window to pop up and because I cant get into msconfig, I can
shut it off. HELP....PLEASE. Thanks, Brian

To restore switching users try going to Control Panel > User Accounts, then
click the link that says 'Change the way users log or off', then chech the
appropriate checkbox.

 

[Guest]

Also, check your services to be sure that "Fast user swiching" is on and
"Terminal Services Service" is on.