Loss of Internet Connection

  • Thread starter Thread starter Jeff Nichols
  • Start date Start date
J

Jeff Nichols

I have 3 PC's on our network that suddenly lost their internet connection. I
can ping in and out and can display a numeric IP address but it will not
display a regular web site. I know it hase something to do with the address
translation but all of that seems to be running fine. Possibly a worm. Any
help/suggestions would be much appreciated.
 
I have 3 PC's on our network that suddenly lost their internet connection. I
can ping in and out and can display a numeric IP address but it will not
display a regular web site. I know it hase something to do with the address
translation but all of that seems to be running fine. Possibly a worm. Any
help/suggestions would be much appreciated.

Jeff,

Can you ping by name successfully? Or is that a problem too?

How current is your virus protection? Try one or more of these free online
virus scans:
<http://www.bitdefender.com/scan/license.php>
<http://www.pandasoftware.com/activescan/com/activescan_principal.htm>
<http://www.ravantivirus.com/scan/>
<http://security.symantec.com/ssc/home.asp>
<http://housecall.trendmicro.com/housecall/start_corp.asp>

Now check for, and learn to defend against, additional carriers of infection.

First, download LSP-Fix and WinsockXPFIx from <http://www.cexx.org/lspfix.htm>,
and CWShredder from <http://www.majorgeeks.com/download4086.html>. All are
free.

Next, close all Internet Explorer and Outlook windows, then run CWShredder.
Have it fix all.

Now check for, and remove, spyware. Get HijackThis
<http://www.majorgeeks.com/download.php?det=3155> and Spybot S&D
<http://www.safer-networking.org/index.php?page=download>. Both free.
1) Install and run Spybot. First update it ("Search for updates"), then run a
scan ("Check for problems"). Trust Spybot, and make all recommended deletions.
2) Install and run HijackThis. Do NOT make any changes immediately. Save the
HJT Log. <http://forums.spywareinfo.com/index.php?showtopic=227>
3) Have your HJT log interpreted by experts at one or more of the following
forums (and post it, or a link to your forum post, here):
<http://forums.net-integration.net/>
<http://forums.spywareinfo.com/>
<http://spywarewarrior.com/index.php>
<http://forums.tomcoyote.org/>
<http://www.wilderssecurity.com/>

If removal of any spyware affects your ability to access the internet (some
spyware builds itself into the network software, and its removal may damage your
network), run LSP-Fix and / or WinsockXPFIx.

And Jeff, please don't contribute to the spread and success of email address
mining viruses. Learn to munge your email address properly, to keep yourself a
bit safer when posting to open forums. Protect yourself and the rest of the
internet - never post your address unmunged.
http://www.mailmsg.com/SPAM_munging.htm

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
 
I can not ping by name either. Virus def's are very current and every
utility has been run to search for worms. Don't these people have anything
better to do than create worms and viruses? And thanks for the advice on the
e-mail addy. My bad....I was in a hurry to post this as it is driving me
crazy.
 

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