Losing the Printer??

S

sam

Got an older Brother laser printer attached to the USB port
running XP Pro SP2. When we first boot up, printer works great.
But during the course of a day, with the PC going into and
out of Hibernate mode due to disuse, soon we can no longer
print. Documents sit in the print queue showing Error
status. Can't even print a test page.

So ... ShutDown-Restart and all is well again.

What must we change to make this printer findable
when coming out of Hibernate mode??
 
E

Elmo

sam said:
Got an older Brother laser printer attached to the USB port
running XP Pro SP2. When we first boot up, printer works great.
But during the course of a day, with the PC going into and
out of Hibernate mode due to disuse, soon we can no longer
print. Documents sit in the print queue showing Error
status. Can't even print a test page.

So ... ShutDown-Restart and all is well again.

What must we change to make this printer findable
when coming out of Hibernate mode??

Open Device Manager, open the properties on USB Root Hub, click the
Power tab, and deselect "Allow the computer to turn off this device to
save power".
 
S

sam

Elmo said:
Open Device Manager, open the properties on USB Root Hub, click the
Power tab, and deselect "Allow the computer to turn off this device to
save power".
Thanks. Seems to have fixed it!
 

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