G
Guest
I posted a couple days ago about files not opening or deleting untill after a
45 second delay in windows explorer. and Rock wrote:
You need to provide more information. What is the computer model and
configuration? What is the history of this problem? When did it start?
Has it ever run well without the problem? Did you try a system restore to
before the problem started? What changes were made to the system - hardware
and/or software - right before the problem started? What is the malware
status of the computer, and how is that checked?
What happens in safe mode? Restart the computer, as the BIOS splash screen
disappears repeatedly tap the F8 key to get the Advanced Options menu,
select Safe Mode, click enter. Login to the problem account. Does the same
behavior occur?
Does this happen in all accounts? To test create another account, then
logout, restart the computer and login to that new account. Does the
problem exist in that new account?
Answers: Computer model is Gateway 507GR IntelP4 processor Windows XP home
The problem started about 6 months after i purchased computer in may of 05
so its been happening for over a year . its really not a huge issue its just
annoying as hell. like i said i can work around it by opening the program
first but would love to get it fixed .
OK more answers:never did sys restore and dont know anything about malware
status. but i did try some of the stuff you proposed and got some very
interesting results. First I tried creating a new account and boy did things
change. In the new account I could not access any files at all, basically a
total sytem "hang" even when I did ctrl alt del it wouldnt close the
unresponsive folder , and when I tried to log out, also no response at all. I
had to power off the computer with the switch on the computer then re start.
total chaos so i just deleted that account and am back on "owner".
When I tried safe mode my picture files would open immediately and the
delete function works well. The only wierd thing is that if I tried to open
an excel or word file the program would open immediately but it would not
open to the file chosen, only a grey screen would appear, you could then go
into the file menu and open it from there.
45 second delay in windows explorer. and Rock wrote:
You need to provide more information. What is the computer model and
configuration? What is the history of this problem? When did it start?
Has it ever run well without the problem? Did you try a system restore to
before the problem started? What changes were made to the system - hardware
and/or software - right before the problem started? What is the malware
status of the computer, and how is that checked?
What happens in safe mode? Restart the computer, as the BIOS splash screen
disappears repeatedly tap the F8 key to get the Advanced Options menu,
select Safe Mode, click enter. Login to the problem account. Does the same
behavior occur?
Does this happen in all accounts? To test create another account, then
logout, restart the computer and login to that new account. Does the
problem exist in that new account?
Answers: Computer model is Gateway 507GR IntelP4 processor Windows XP home
The problem started about 6 months after i purchased computer in may of 05
so its been happening for over a year . its really not a huge issue its just
annoying as hell. like i said i can work around it by opening the program
first but would love to get it fixed .
OK more answers:never did sys restore and dont know anything about malware
status. but i did try some of the stuff you proposed and got some very
interesting results. First I tried creating a new account and boy did things
change. In the new account I could not access any files at all, basically a
total sytem "hang" even when I did ctrl alt del it wouldnt close the
unresponsive folder , and when I tried to log out, also no response at all. I
had to power off the computer with the switch on the computer then re start.
total chaos so i just deleted that account and am back on "owner".
When I tried safe mode my picture files would open immediately and the
delete function works well. The only wierd thing is that if I tried to open
an excel or word file the program would open immediately but it would not
open to the file chosen, only a grey screen would appear, you could then go
into the file menu and open it from there.