Long time period on welcome screen, and on desktop with just taskbar & wallpaper

[Joe Pitt]

When i boot up my XP Home Ed computer, i get to the
welcome screen, have to wait ages, then progress to the
desktop with just the taskbar and the wallpaper visible
(no icons, no i haven't turned them off)and no explorer
applications work. Anti-virus software and other non-
explorer applications like media player do work, just not
explorer things like my compuer/control panel etc.
Eventually, the icons do appear and explorer does work,
but the time i have to wait is insanely long, especially
seeing as Task Manager (which does work) reports 1 or 2%
CPU usage during this time period.

This only started recently without me installing anything
new, and AVG anti-virus doesn't find anything wrong!
Please could someone tell me what's wrong here?!?! Why do
I have to wait soooo long?!?!

Thank you,

Joe Pitt

 

[Buz [MSFT]]

We want to implement the Cleanboot process using MSCONFIG to rule out 3rd
party software as the cause of this issue. MSCONFIG from XP can also be used
on a Windows 2000 Pro or Server client.

Go to Start\Run type in Msconfig and press OK.
Go to the Startup tab.
Click on "Disable All"
Go to the Services Tab
Click on "Hide all Microsoft Services"
Uncheck the 3rd party services that are left
Press OK twice to reboot.

Once your computer is restarted see if the issue still occurs. if it still
does go to Msconfig and select Enable All on the startup tab.
If the issue does not occur go to the Startup tab and select items 4 at a
time or so with reboots in between to narrow down the exact item causing
your problem.

310353 How to Perform a Clean Boot in Windows XP
http://support.microsoft.com/?id=310353

Buz Brodin
MCSE NT4 / Win2K
Microsoft Enterprise Domain Support

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