J
John Monahan
Hope I am not annoying readers here but I am really tearing my hair out
trying to solve this problem. It has been going on for weeks now and few
suggestions have come from this forum. Thus the repeat postings on this....
The Problem:
With all Office 2007 programs I have on my Vista Business system I find they
are not working properly when I come back from sleep mode. For example
with Outlook 2007, upon clicking on the Send/Receive button I get no
response if I run it after a vista sleep mode return. If I take the option
"Let Outlook rescue the information", the window goes into light grey mode
and sits there for 3-4 minutes. If I try and cancel the program, instead it
hangs. Ctrl+Alt+Del shows up as the tread "Not responding". "End tread"
option takes a few minutes to close. Even if I try and shut down Vista the
whole thing takes greater than 2 minutes. It does not seem to be an Internet
reconnect problem because I can use IE7 to get out fine. Same problem with
Word and Excel. I never had a problem with Office 2003 on this same
computer and Vista. Not only that Office 2003 FrontPage currently on this
computer with the above Office 2007 suite never gives this problem! To
really make matters worse it does not happen all the time only if the sleep
mode is for at least a few hours. I have not determined what the time length
needed to trigger this effect is, but if I go into sleep mode for say 5
minutes and return Outlook starts up fine. Overnight for example in sleep
mode always fails. ALL other programs work fine upon returning from sleep
mode. Even Vista mail and Mozilla Thunderbird mail. Somebody told me a
while back the problem may be due to "add -ons" and there was some Microsoft
posting on this with a patch. Has anybody seen this? I cannot find anything
on Microsoft web site. The only thing close to an "add-on" I have is a
Blackberry program that reads the Outlook and calendar data to transfer it
to the blackberry. However this program is normally not opened.
One thing I notice in Outlook if it is going to hang it does not display the
number of "item" on the bottom of the window. Does the above information
help anybody give me a suggestion or reference?
trying to solve this problem. It has been going on for weeks now and few
suggestions have come from this forum. Thus the repeat postings on this....
The Problem:
With all Office 2007 programs I have on my Vista Business system I find they
are not working properly when I come back from sleep mode. For example
with Outlook 2007, upon clicking on the Send/Receive button I get no
response if I run it after a vista sleep mode return. If I take the option
"Let Outlook rescue the information", the window goes into light grey mode
and sits there for 3-4 minutes. If I try and cancel the program, instead it
hangs. Ctrl+Alt+Del shows up as the tread "Not responding". "End tread"
option takes a few minutes to close. Even if I try and shut down Vista the
whole thing takes greater than 2 minutes. It does not seem to be an Internet
reconnect problem because I can use IE7 to get out fine. Same problem with
Word and Excel. I never had a problem with Office 2003 on this same
computer and Vista. Not only that Office 2003 FrontPage currently on this
computer with the above Office 2007 suite never gives this problem! To
really make matters worse it does not happen all the time only if the sleep
mode is for at least a few hours. I have not determined what the time length
needed to trigger this effect is, but if I go into sleep mode for say 5
minutes and return Outlook starts up fine. Overnight for example in sleep
mode always fails. ALL other programs work fine upon returning from sleep
mode. Even Vista mail and Mozilla Thunderbird mail. Somebody told me a
while back the problem may be due to "add -ons" and there was some Microsoft
posting on this with a patch. Has anybody seen this? I cannot find anything
on Microsoft web site. The only thing close to an "add-on" I have is a
Blackberry program that reads the Outlook and calendar data to transfer it
to the blackberry. However this program is normally not opened.
One thing I notice in Outlook if it is going to hang it does not display the
number of "item" on the bottom of the window. Does the above information
help anybody give me a suggestion or reference?