LOGON HELP...

[Joel]

this will be my last attempt to get help...
Here's the situation...

After d/ling the XP update a couple of nights ago, when I
rebooted my hp pavilion the next day, it was asking for a
password all of a sudden. I never set up the password for
my computer because no one else uses it.

I've tried logging in as an administrator but i kept
getting this message: "The local policy of this system
does not permit to logon interactively."

I have also tried doing the "Last known good
configuration" option but it only brougth me to the same
logon screen, still asking for password.

Any other suggestions? Or should I just lose all of my
data and use the recovery disk?? I'd appreciate the help.
Thanks!!!

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

Try the following Knowledge Base Article. Because you are unable to log on,
try getting into safe mode and following the Knowledge Base Article
instructions from there. Boot the system start tapping F8, at the menu,
select Safe Mode. If it asks for a password, try leaving it blank and press
enter. If it gives you a choice of users or User ID, use Administrator.
That's not your administrative account, it is the hidden machine admin
account and as I said, leave the password blank and press enter. Here's the
link to the article:
http://support.microsoft.com/?id=289289

 

[Bjorn]

I have same problem and I've tried the solution Michael
suggested but the result is the same error message, what
does the error really mean ?? Any suggestions of how to
continue searching for the solution ??

Is recovery CD:s the only solution ?? Okey, but how do we
know it won't happen again, if we assume that could have
been caused by a windows update. I mean it is a bit
strange that both Joel and I have HP laptops... or have
anybody seen the problem on any other computer ??

Thanks,
/Bjorn

 

[Sharon F]

I have same problem and I've tried the solution Michael
suggested but the result is the same error message, what
does the error really mean ?? Any suggestions of how to
continue searching for the solution ??

Is recovery CD:s the only solution ?? Okey, but how do we
know it won't happen again, if we assume that could have
been caused by a windows update. I mean it is a bit
strange that both Joel and I have HP laptops... or have
anybody seen the problem on any other computer ??

Thanks,
/Bjorn

Another way to try to solve this would be to contact HP support.

When installing from the regular setup program, both WinXP Home and Pro
maintain a system created Administrator account. In Home, the password for
that account is blank unless the owner assigns one to it. In Pro, setup
will not proceed without a password being created.

OEMs do not use the regular setup program. They create one setup using OEM
prep tools for a particular model and then create an image of that
installation. That image is then duplicated to all units of that model.
Normally the password for the builtin Administrator account on a machine
setup this way (Home or Pro) is left blank but we can only guess at that
information. It's worth a try since this is how many OEM machines are setup
but it is not a "for sure" thing. Only HP knows exactly how they have set
this up for their users.

 

[Bjorn]

-----Original Message-----


Another way to try to solve this would be to contact HP support.

When installing from the regular setup program, both WinXP Home and Pro
maintain a system created Administrator account. In Home, the password for
that account is blank unless the owner assigns one to it. In Pro, setup
will not proceed without a password being created.

OEMs do not use the regular setup program. They create one setup using OEM
prep tools for a particular model and then create an image of that
installation. That image is then duplicated to all units of that model.
Normally the password for the builtin Administrator account on a machine
setup this way (Home or Pro) is left blank but we can only guess at that
information. It's worth a try since this is how many OEM machines are setup
but it is not a "for sure" thing. Only HP knows exactly how they have set
this up for their users.

Thanks fore the info Sharon, but I don't think it is the
password that is the problem, it's the fact that windows
(XP home) will not accept the account, instead it gives
the error message "The local policy of this system does
not permit to logon interactively.". I have used floppy
with Linux to boot the machine and a program to read the
XP account information and the build in admin count is
there it's and it has a blank password and the setting
that a password is not needed. The install of the OS and
the creation of accounts has been done by me so I don't
think the problem is related to peculiar account setup
from an OEM intallation. What does the error message
really mean ?? Somebody must know....

Thanks,
/Bjorn

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

To be blunt, it would appear to mean your XP setup is corrupted and you need
to start over. The error message is usually associated with systems that
need to log on to a domain and XP Home can't do that. It's difficult to say
what my be causing this on an XP Home setup. One possibility is that at
some time you tried to log on to a domain. Another might be a Trojan
lurking in your system that is trying to get your system to do something
that may appear similar to logging on to a domain. I only bring up the
possibility of a Trojan because of the number of viruses going around right
now, especially "SoBig" that is an attempt to make a computer communicate
with some other web site and this might be the affect it has on some XP Home
setups because it can't log on to a domain and I've seen this same issue on
a few boards in the last few days.

Nonetheless, everything we've been able to find on the subject is failing to
resolve the issue so it's looking more and more as though you are going to
need to wipe your drive and reinstall XP.

 

[Sharon F]

Thanks fore the info Sharon, but I don't think it is the
password that is the problem, it's the fact that windows
(XP home) will not accept the account, instead it gives
the error message "The local policy of this system does
not permit to logon interactively.". I have used floppy
with Linux to boot the machine and a program to read the
XP account information and the build in admin count is
there it's and it has a blank password and the setting
that a password is not needed. The install of the OS and
the creation of accounts has been done by me so I don't
think the problem is related to peculiar account setup
from an OEM intallation. What does the error message
really mean ?? Somebody must know....

Thanks,
/Bjorn

This is all I could find, Bjorn. It relates to a remote desktop connection
not a local logon.

Remote Desktop Connection "The Local Policy of This System Does Not Permit
You to Logon Interactively"
http://support.microsoft.com/default.aspx?scid=kb;en-us;289289

 

[Bjorn]

Okey, I see...
I suppose I have to reinstall and hope that it was caused
by a corrupt setup or trojan and not by a combination of
the programs/configuration I use and a Windows update.

Anyway, Sharon and Michael thanks for your efforts trying
to sort it out.

/Bjorn

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

You're welcome.