Logitech Webcam Pro 4000 being recognized as "USB Device", cannot install drivers XP SP2

[Joe]

I have an ASUS P4S800 motherboard with XP Pro Service Pack 2. I have
tried to connect a new Webcam Pro 4000 repeatedly with no success.

It is not like other devices that are detected as <name of device>,
but is only recognized as "USB Device", followed by "USB Audio
Device".

When XP tries to find a driver for it, XP of course fails.


I have tried a few other devices that I happen to have. They all work
just fine.
I have tried:
- MS Sidewinder Pro Joystick
- AIPTek Thumb Disk (forget the exact name, but one of those solid
state disk things )
- Bluetooth USB dongle (this is the one I expected NOT to work )
- ActiveSync Hotsync cable to my Ipaq 1945

The retail store has replaced the Webcam so I dont think that the unit
is at fault.

Anyone have any ideas?

Thanks so much in advance,

Joe

 

[Microsoft]

after plugging the device in the port install it drivers and then you will
be able to use your webcam

 

[Joe]

Thank you, I had assumed that since the 4000 was on MSs "supported on
XP hardware list", the drivers would be built in.

Now an even stupider question. Where can I get the drivers? I looked
on Logitech's site, and the only download I can see is for some
QuickCam Software. 40 MB s!

I am one of the few in the universe that still has a dialup line at
33K. Are they trying to tell me that their driver is 40 Megabytes?

There has got to be a more realistic way of getting the cam to work
than downloading a 40 Megabyte driver. I am going to use XP Messenger
video for it anyway, so I dont care about all the rest of the stuff
they may provide.

Thanks,

Joe

 

[tony w]

Thank you, I had assumed that since the 4000 was on MSs "supported on
XP hardware list", the drivers would be built in.

Now an even stupider question. Where can I get the drivers? I looked
on Logitech's site, and the only download I can see is for some
QuickCam Software. 40 MB s!

I am one of the few in the universe that still has a dialup line at
33K. Are they trying to tell me that their driver is 40 Megabytes?

There has got to be a more realistic way of getting the cam to work
than downloading a 40 Megabyte driver. I am going to use XP Messenger
video for it anyway, so I dont care about all the rest of the stuff
they may provide.

Thanks,

Joe

is there anyone in the uk who could help me - my Quickcam software 8.2.0
wont install because there is a problem with the installer it freezes
and crashes first the software on cd and then the computer - it loads
demo32.exe then nothing - this is the install shield software.

i want to get the latest quickcam software but 40 mb and only got dialup

56k - using ntl - connection cuts out after 2hrs!

Has anyone else had a problem the installation software that comes with
quickcam pro 4000?

 

[bumtracks]

if you have or can set up an email account to hold the total bytes I'll
gladly spit it up into a few pieces and send it via attachments from Florida
in-between wind gusts.