Log in Error Message

G

Guest

When I switch on my PC and get to the welcome page, instead of getting my
user account name I get 2 error messages. One of which is the following:

DETAIL - An I/O operation initiated by the registry failed unrecoverably.
The registry could not read in, or write out, or flush, one of the files that
contain the system's image of the registry.

Then I get logged into a temporary desk top which loses all data each time I
log off, and I have lost all my photos, document and music, etc but my
internet connection works fine, luckily! Any help would be much appreciated
please!!
 
P

Pegasus \(MVP\)

Race said:
When I switch on my PC and get to the welcome page, instead of getting my
user account name I get 2 error messages. One of which is the following:

DETAIL - An I/O operation initiated by the registry failed unrecoverably.
The registry could not read in, or write out, or flush, one of the files
that
contain the system's image of the registry.

Then I get logged into a temporary desk top which loses all data each time
I
log off, and I have lost all my photos, document and music, etc but my
internet connection works fine, luckily! Any help would be much
appreciated
please!!

I do not think that you have lost any files - they are probably
in a different place than where you are looking. As a first step
you should run System Restore in order to return the machine
to a point a few days before the problems started.

You should also consider adopting sound computing habits.
If you have important files on your machine then you must
back them up regularly, e.g. weekly, to an independent medium.
If you don't then you will lose them sooner or later. A 2.5" hard
disk in an external USB case is an excellent and low-cost
backup medium.
 
G

Guest

I looked into doing a System Restore but it would only let me go back to the
date (8th July!) when the problem occured! I am not very technical with all
this so have no idea really what I am doing! Thanks for the advice so far and
I will definitley be backing up my files, once I can find them again!
 
P

Pegasus \(MVP\)

Here are the next steps:
1. Log on as usual.
2. Create a new user account.
3. Log off your normal account.
4. Log on under the new account.

Does this solve the problem with the error messages? If yes
then the next steps will involve retrieving your files.
 
G

Guest

Created new user account and managed to log into it without any error
messages, yay! So far so good?
 
P

Pegasus \(MVP\)

Great! This means that your profile was corrupted. By creating
a new user, you forced Windows to create a brand-new profile.

You can now try and retrieve your files. I suspect that you use
WinXP Home, and my knowledge on this flavour of Windows
is a little light. I suggest you try this:
1. Reboot the machine.
2. Press F8 repeatedly during the early boot phase.
3. Select "Safe Mode".
4. Log on as "Administrator".
5. Use "My Computer" to locate your old files and folders.
They are probably located in the folder
"c:\Documents and Settings\User and its subfolders.
6. Copy the folders you require into your new profile folder
while maintaining the old folder structure.

When finished, you should not only review your backup
philosophy but also have a closer look at System Restore.
I find it rather alarming that it failed you the very moment
you needed it most. Something is not right there!
 
G

Guest

Thanks for your help with this! Under my new username I have managed to
retrieve most of my photos so far (without rebooting and going into
safemode!) so I'm on the right track with them! My whole of iTunes library
has been wiped out and I'm struggling with that though, so any help with this
would be great!
 
P

Pegasus \(MVP\)

The standard method in such cases is to log on as administrator
and to use Start / Search to locate one single "lost" file. When
you find the first such file then you know where the rest is. I hasten
to add that I know nothing at all about iTunes and whether it
stores its files under the title name or under something else. You
might want to obtain some further advice in an iTune newsgroup.
 

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