Locking up when inserting Clip Art

[Guest]

Power point freezes/locks up when I try to insert Clip Art. This happens
whether I click on the icon on the page to insert or I try to insert from the
menu. Interesting, the task list (from Ctr-Alt-Del) does not say 'Not
responding', but I can not close the insert file or do anything. I have to
end of killing the application.

It does not happend every time, sometimes I get lucky. Re-booting does not
seem to help.

 

[Echo S]

Which version of PPT are you using?

You might try emptying your Temporary Internet Files folder as an initial
troubleshooting step.

 

[Guest]

2002 PPT
Emptying temp int files did not seem to help. I am running XP Professional
as OS.

Which version of PPT are you using?

You might try emptying your Temporary Internet Files folder as an initial
troubleshooting step.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

Power point freezes/locks up when I try to insert Clip Art. This happens
whether I click on the icon on the page to insert or I try to insert from the
menu. Interesting, the task list (from Ctr-Alt-Del) does not say 'Not
responding', but I can not close the insert file or do anything. I have to
end of killing the application.

It does not happend every time, sometimes I get lucky. Re-booting does not
seem to help.

 

[Echo S]

Hm. Do you receive any error messages at all?

If you're using Norton AV, I would disable the Office Plug-In. Follow these
instructions to disable the DLL:
http://www.rdpslides.com/pptfaq/FAQ00387.htm

I'd also try compacting and the other options listed here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;300863

You might also try not searching the clips online:
http://support.microsoft.com/default.aspx?scid=kb;en-us;285638

You might also try updating your MDAC:
http://www.microsoft.com/downloads/details.aspx?FamilyID=8f0a8df6-4a21-4b43-
bf53-14332ef092c9&DisplayLang=en

Have you applied SP-3 for Office 2002?
http://support.microsoft.com/default.aspx?scid=kb;en-us;832671#8

Suggestion from http://tinyurl.com/bv7rc
<quote>
In another thread a poster was having a similar issue. This is his solution
1. Remove XP Service Pack 2.
2. Install MDAC components as explained in method 2 of KB 884424.
3. Reinstall XP Service Pack 2.
</quote>

KB 884424 is here: http://support.microsoft.com/?scid=kb;en-us;884424

Wish I could come up with something definitive for you.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

2002 PPT
Emptying temp int files did not seem to help. I am running XP Professional
as OS.

Which version of PPT are you using?

You might try emptying your Temporary Internet Files folder as an initial
troubleshooting step.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

Power point freezes/locks up when I try to insert Clip Art. This happens
whether I click on the icon on the page to insert or I try to insert

from
the

menu. Interesting, the task list (from Ctr-Alt-Del) does not say 'Not
responding', but I can not close the insert file or do anything. I

have
to

end of killing the application.

It does not happend every time, sometimes I get lucky. Re-booting

does
not

seem to help.