lock up

[tom]

I have just recovered my computer from a pop-up ad crash.
OS is XP Home. Availability is 100%, Stability is 95%
estimated. The problem is it locks up when going
into "stand-by" mode. This occurs when the computer
is "Preparing to go into stand-by".The only way to
proceed is to turn it off by removing power. How do I
correct this lock-up condition?
Thanks

 

[Mary Sauer]

Computer Stops Responding When You Stand-by or Hibernate More Than One Time
http://support.microsoft.com/default.aspx?scid=kb;en-us;331506&Product=winxp

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Mary Sauer MS MVP
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