Sorry, it is not hardware issue.
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
Does he try to logon a DC? This is hardware issue. For the security reason, regular user should not allow to logon the DC. If you do want the user to logon the DC, this search result may help,
Troubleshooting terminal server issues If you wish to allow other users to log on to this PC with TS, you will ... "The local policy of this system does not permit you to logon interactively." ...
www.chicagotech.net/troubleshootingts.htm
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
Error msg seen when a user attempts to log into our domain. Could this be
harware related or is there a problem with the local or domain controller
profile? WindowsXP sp2 on a laptop is the setup