Limited connectivity

G

Guest

Hi, I hope you can help!

Just bought an Acer 9301 AWS laptop with Windows Vista and am having trouble
accessing the internet using the wireless adapter. I have no problem when
using the ethernet cable. According to the control panel, I am connected to
the network,but have 'limited connectivity'. I hav tried doing the things it
suggests (moving away from cordless phones etc) and have scoured the help
filed but to no avail. It seems as if it is struggling to obtain an IP
address. The router is a cable and wireless 11g ADSL2+ router if that helps.
If you need any more technical info let me know.

Cheers
 
G

Guest

I wish I could help you, but I've been having the same problem. I thought
the trouble was with my first router, so I exchanged it for a different one.
Same problem! I've had the "limited connectivity" message, but now I'm
getting nothing. It just doesn't recognize my wireless network at all.

What's up with Vista?
 
R

Rich Young

Darren W said:
Hi, I hope you can help!

Just bought an Acer 9301 AWS laptop with Windows Vista and am having
trouble
accessing the internet using the wireless adapter. I have no problem when
using the ethernet cable. According to the control panel, I am connected
to
the network,but have 'limited connectivity'. I hav tried doing the things
it
suggests (moving away from cordless phones etc) and have scoured the help
filed but to no avail. It seems as if it is struggling to obtain an IP
address. The router is a cable and wireless 11g ADSL2+ router if that
helps.
If you need any more technical info let me know.


What security mode do you use on your router? I had this problem with my new
laptop, long story short, had to change my router settings from using WEP128
to WPA-PSK and it solved my problem. Apparently there is an issue with
WEP128 and Vista with some routers and no real fix. I wouldn't have minded
changing to WPA-PSK but the CF wireless card I have for my PDA doesn't
support it.
 
G

Guest

hi, thanks for responding. I have checked the security setting and I think
they are right. I am not overly technical so you will have to forgive me if I
get this wrong. However, from checking my router settings, I am using WPA-PSK
and have used a TKIP (?) password. In Vista, under the security settings for
the network connection it is set to WPA-Personal (I don't think there is a
WPA-PSK option). From looking through the forum it seems there are a few
people having this problem. I did see someone suggesting a regedit cure but I
am VERY reluctant to start fiddling with the registry on a day-old laptop
unless I have to (althougn I have burned a copy of the original factory
settings). I am at work at the moment, but when I get home I will copy the
ipconfig/all settings.

I also saw mentioned something to do with DCHP? In my router settings, this
is set to enabled - should it be?

This forum is fantastic for computer idiots like me - the tragedy is, I used
to be okay with computers when I had my original 486, but times have left me
lagging!
 
G

Guest

hi, here are the results from ipconfig/all. DOes this mean anything to
anyone!!!???

Thanks

Darren


Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Emma>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Emma-Laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5005G Wireless Network
Adapter
Physical Address. . . . . . . . . : 00-19-7D-70-6D-43
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::24b5:a3d6:96df:6843%9(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.104.67(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 234887549
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-16-D3-51-72-47
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c0a:50f3:b7cf:551a%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.16.70(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 30 April 2007 21:08:51
Lease Expires . . . . . . . . . . : 03 May 2007 21:08:51
Default Gateway . . . . . . . . . : 192.168.16.1
DHCP Server . . . . . . . . . . . : 192.168.16.1
DHCPv6 IAID . . . . . . . . . . . : 201332435
DNS Servers . . . . . . . . . . . : 192.168.16.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{ED5973AF-F337-492D-9BDD-9273F4F19
4FE}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.16.70%10(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.16.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:169.254.104.67%17(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e37c:147a:cdf:3f57:efb9(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::147a:cdf:3f57:efb9%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Emma>

C:\Users\Emma>
 
G

Gary VanderMolen

This shows your ethernet connection as active, and the wireless inactive.
You can't use both at the same time. Vista will pick whichever one it
thinks is faster. If you want your wireless diagnosed, you'll have to
unplug the ethernet cable.

Gary VanderMolen

Darren W said:
hi, here are the results from ipconfig/all. DOes this mean anything to
anyone!!!???

Thanks

Darren


Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Emma>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Emma-Laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5005G Wireless Network
Adapter
Physical Address. . . . . . . . . : 00-19-7D-70-6D-43
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::24b5:a3d6:96df:6843%9(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.104.67(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 234887549
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-16-D3-51-72-47
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c0a:50f3:b7cf:551a%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.16.70(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 30 April 2007 21:08:51
Lease Expires . . . . . . . . . . : 03 May 2007 21:08:51
Default Gateway . . . . . . . . . : 192.168.16.1
DHCP Server . . . . . . . . . . . : 192.168.16.1
DHCPv6 IAID . . . . . . . . . . . : 201332435
DNS Servers . . . . . . . . . . . : 192.168.16.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{ED5973AF-F337-492D-9BDD-9273F4F19
4FE}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.16.70%10(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.16.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:169.254.104.67%17(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e37c:147a:cdf:3f57:efb9(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::147a:cdf:3f57:efb9%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Emma>

C:\Users\Emma>
Darren W said:
hi, thanks for responding. I have checked the security setting and I think
they are right. I am not overly technical so you will have to forgive me if I
get this wrong. However, from checking my router settings, I am using WPA-PSK
and have used a TKIP (?) password. In Vista, under the security settings for
the network connection it is set to WPA-Personal (I don't think there is a
WPA-PSK option). From looking through the forum it seems there are a few
people having this problem. I did see someone suggesting a regedit cure but I
am VERY reluctant to start fiddling with the registry on a day-old laptop
unless I have to (althougn I have burned a copy of the original factory
settings). I am at work at the moment, but when I get home I will copy the
ipconfig/all settings.

I also saw mentioned something to do with DCHP? In my router settings, this
is set to enabled - should it be?

This forum is fantastic for computer idiots like me - the tragedy is, I used
to be okay with computers when I had my original 486, but times have left me
lagging!
 
G

Guest

Thanks. I managed to SOLVE the problem last night! Somewhere in this forum I
found reference to a REGEDIT solution which involves diasbling a DHCP
broadcast flag. It worked a treat!

Gary VanderMolen said:
This shows your ethernet connection as active, and the wireless inactive.
You can't use both at the same time. Vista will pick whichever one it
thinks is faster. If you want your wireless diagnosed, you'll have to
unplug the ethernet cable.

Gary VanderMolen

Darren W said:
hi, here are the results from ipconfig/all. DOes this mean anything to
anyone!!!???

Thanks

Darren


Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Emma>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Emma-Laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5005G Wireless Network
Adapter
Physical Address. . . . . . . . . : 00-19-7D-70-6D-43
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::24b5:a3d6:96df:6843%9(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.104.67(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 234887549
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-16-D3-51-72-47
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c0a:50f3:b7cf:551a%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.16.70(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 30 April 2007 21:08:51
Lease Expires . . . . . . . . . . : 03 May 2007 21:08:51
Default Gateway . . . . . . . . . : 192.168.16.1
DHCP Server . . . . . . . . . . . : 192.168.16.1
DHCPv6 IAID . . . . . . . . . . . : 201332435
DNS Servers . . . . . . . . . . . : 192.168.16.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{ED5973AF-F337-492D-9BDD-9273F4F19
4FE}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.16.70%10(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.16.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:169.254.104.67%17(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e37c:147a:cdf:3f57:efb9(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::147a:cdf:3f57:efb9%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Emma>

C:\Users\Emma>
Darren W said:
hi, thanks for responding. I have checked the security setting and I think
they are right. I am not overly technical so you will have to forgive me if I
get this wrong. However, from checking my router settings, I am using WPA-PSK
and have used a TKIP (?) password. In Vista, under the security settings for
the network connection it is set to WPA-Personal (I don't think there is a
WPA-PSK option). From looking through the forum it seems there are a few
people having this problem. I did see someone suggesting a regedit cure but I
am VERY reluctant to start fiddling with the registry on a day-old laptop
unless I have to (althougn I have burned a copy of the original factory
settings). I am at work at the moment, but when I get home I will copy the
ipconfig/all settings.

I also saw mentioned something to do with DCHP? In my router settings, this
is set to enabled - should it be?

This forum is fantastic for computer idiots like me - the tragedy is, I used
to be okay with computers when I had my original 486, but times have left me
lagging!

:

Hi, I hope you can help!

Just bought an Acer 9301 AWS laptop with Windows Vista and am having
trouble
accessing the internet using the wireless adapter. I have no problem when
using the ethernet cable. According to the control panel, I am connected
to
the network,but have 'limited connectivity'. I hav tried doing the things
it
suggests (moving away from cordless phones etc) and have scoured the help
filed but to no avail. It seems as if it is struggling to obtain an IP
address. The router is a cable and wireless 11g ADSL2+ router if that
helps.
If you need any more technical info let me know.


What security mode do you use on your router? I had this problem with my new
laptop, long story short, had to change my router settings from using WEP128
to WPA-PSK and it solved my problem. Apparently there is an issue with
WEP128 and Vista with some routers and no real fix. I wouldn't have minded
changing to WPA-PSK but the CF wireless card I have for my PDA doesn't
support it.
 
J

Joe Guidera

You're welcome.

Darren W said:
Thanks. I managed to SOLVE the problem last night! Somewhere in this
forum I
found reference to a REGEDIT solution which involves diasbling a DHCP
broadcast flag. It worked a treat!

Gary VanderMolen said:
This shows your ethernet connection as active, and the wireless inactive.
You can't use both at the same time. Vista will pick whichever one it
thinks is faster. If you want your wireless diagnosed, you'll have to
unplug the ethernet cable.

Gary VanderMolen

Darren W said:
hi, here are the results from ipconfig/all. DOes this mean anything to
anyone!!!???

Thanks

Darren


Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Emma>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Emma-Laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5005G Wireless Network
Adapter
Physical Address. . . . . . . . . : 00-19-7D-70-6D-43
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::24b5:a3d6:96df:6843%9(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.104.67(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 234887549
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking
Controller
Physical Address. . . . . . . . . : 00-16-D3-51-72-47
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::c0a:50f3:b7cf:551a%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.16.70(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 30 April 2007 21:08:51
Lease Expires . . . . . . . . . . : 03 May 2007 21:08:51
Default Gateway . . . . . . . . . : 192.168.16.1
DHCP Server . . . . . . . . . . . : 192.168.16.1
DHCPv6 IAID . . . . . . . . . . . : 201332435
DNS Servers . . . . . . . . . . . : 192.168.16.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{ED5973AF-F337-492D-9BDD-9273F4F19
4FE}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:192.168.16.70%10(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.16.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:169.254.104.67%17(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e37c:147a:cdf:3f57:efb9(Prefe
rred)
Link-local IPv6 Address . . . . . :
fe80::147a:cdf:3f57:efb9%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Emma>

C:\Users\Emma>
:

hi, thanks for responding. I have checked the security setting and I
think
they are right. I am not overly technical so you will have to forgive
me if I
get this wrong. However, from checking my router settings, I am using
WPA-PSK
and have used a TKIP (?) password. In Vista, under the security
settings for
the network connection it is set to WPA-Personal (I don't think there
is a
WPA-PSK option). From looking through the forum it seems there are a
few
people having this problem. I did see someone suggesting a regedit
cure but I
am VERY reluctant to start fiddling with the registry on a day-old
laptop
unless I have to (althougn I have burned a copy of the original
factory
settings). I am at work at the moment, but when I get home I will copy
the
ipconfig/all settings.

I also saw mentioned something to do with DCHP? In my router settings,
this
is set to enabled - should it be?

This forum is fantastic for computer idiots like me - the tragedy is,
I used
to be okay with computers when I had my original 486, but times have
left me
lagging!

:

Hi, I hope you can help!

Just bought an Acer 9301 AWS laptop with Windows Vista and am
having
trouble
accessing the internet using the wireless adapter. I have no
problem when
using the ethernet cable. According to the control panel, I am
connected
to
the network,but have 'limited connectivity'. I hav tried doing the
things
it
suggests (moving away from cordless phones etc) and have scoured
the help
filed but to no avail. It seems as if it is struggling to obtain
an IP
address. The router is a cable and wireless 11g ADSL2+ router if
that
helps.
If you need any more technical info let me know.


What security mode do you use on your router? I had this problem
with my new
laptop, long story short, had to change my router settings from
using WEP128
to WPA-PSK and it solved my problem. Apparently there is an issue
with
WEP128 and Vista with some routers and no real fix. I wouldn't have
minded
changing to WPA-PSK but the CF wireless card I have for my PDA
doesn't
support it.
 

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