License file corrupt-Box pops up asking for credit card info

[Cliff]

A machine was just dropped off at my shop and after it
boots up it gives a Message. "Your License file is
corrupt. To continue using Windows XP please enter you
following information." Then a windows box pops up asking
you to enter you full name and credit card information
along with your pin number. Anyone heard of this?

 

[Carey Frisch [MVP]]

No, it's likely the PC is infected with a virus or spyware file.
Microsoft, or any other legitimate software vender, would
not ask for any personal credit card information.

Scan the PC for the presence of viruses and spyware:

Download Ad-aware SE and scan your PC for the presence of spyware:
http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button

Symantec Security Check
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/?id=827315

Dealing with Unwanted Spyware and Parasites
http://www.mvps.org/winhelp2002/unwanted.htm

Perform some routine maintenance:

Description of the Disk Cleanup Tool in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;310312&Product=winxp

How to Perform Disk Error Checking in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;315265&Product=winxp

HOW TO: Analyze and Defragment a Disk in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;305781&Product=winxp

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

----------------------------------------------------------------------

:

| A machine was just dropped off at my shop and after it
| boots up it gives a Message. "Your License file is
| corrupt. To continue using Windows XP please enter you
| following information." Then a windows box pops up asking
| you to enter you full name and credit card information
| along with your pin number. Anyone heard of this?