Licence for Access

[Sheila Appleton]

I run a charity and bought a second hand Office
Professional 97, mainly for Access. It had its key and
Product ID Number.
All the programmes have loaded successfully except
Access! It comes up with a message that says the machine
has not got a licence for Access so won't open it.
Anyone any ideas what to do?

 

[Guest]

Its something more than being an old disk. I bought a new MS Office 97 and Access did the same to me. Then someone, either at an MS site or at the computer mfg site had a simple answer, unfortunately I don't remember what it was. If you fimd out, please advise as I would like to reload Access 97 on this machine, but fear it will do the same again.
tnx

 

[Gary Walter]

Hi Sheila,

http://www.mvps.org/access/bugs/bugs0013.htm

Good luck,

Gary Walter

 

[sheila appleton]

Thanks Gary
the link led to instructions to reinstal after renaming a
file and it now works perfectly! Many thanks.
Sheila

 

[Van T. Dinh]

See the Microsoft Knowledge Base:

http://support.microsoft.com/?id=141373

 

[sheila appleton]

Hi
If you follow Gary's instructions you get onto a m'soft
support site. I followed their instructions and it's now
up and running.

Sheila

-----Original Message-----
Its something more than being an old disk. I bought a

new MS Office 97 and Access did the same to me. Then
someone, either at an MS site or at the computer mfg site
had a simple answer, unfortunately I don't remember what
it was. If you fimd out, please advise as I would like
to reload Access 97 on this machine, but fear it will do
the same again.