LDAP error message

G

Guest

Just upgraded to Outlook 2003. When I try to type a new message and click on "To:" to address, I get "Cannot contact LDAP Directory server (81)" message. Any suggestions?
Thank you, John.
 
R

Russ Valentine [MVP-Outlook]

Shall we assume you do not use and LDAP? If not, remove it and add the
Outlook Address Book.
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you see LDAP, remove it. If you don't
see the OAB in the Directories and Address Books list, click the Back
button, then select "Add a new directory or address book", then "Additional
Address Books", and add the OAB. Then keep clicking Back until you get back
to the first dialog box, and go back to the Directories and Address Books
list as you did earlier. Once the OAB appears in the list, select it and
then click Change to make sure the Contacts folder(s) you want to display
are listed. If any of them aren't listed, you'll need to enable those
Contacts folders as Outlook Address Books by right clicking the folder,
selecting Properties, clicking the Outlook Address Book tab, and checking
the "Show this folder as an E-mail address book" box. Make sure you restart
Outlook after making these changes.

--
Russ Valentine
[MVP-Outlook]
John said:
Just upgraded to Outlook 2003. When I try to type a new message and click
on "To:" to address, I get "Cannot contact LDAP Directory server (81)"
message. Any suggestions?
 
G

Guest

Thank you

----- Russ Valentine [MVP-Outlook] wrote: ----

Shall we assume you do not use and LDAP? If not, remove it and add th
Outlook Address Book
Go to Tools | E-mail accounts, select "View or change existing directorie
or address books", and click OK. If you see LDAP, remove it. If you don'
see the OAB in the Directories and Address Books list, click the Bac
button, then select "Add a new directory or address book", then "Additiona
Address Books", and add the OAB. Then keep clicking Back until you get bac
to the first dialog box, and go back to the Directories and Address Book
list as you did earlier. Once the OAB appears in the list, select it an
then click Change to make sure the Contacts folder(s) you want to displa
are listed. If any of them aren't listed, you'll need to enable thos
Contacts folders as Outlook Address Books by right clicking the folder
selecting Properties, clicking the Outlook Address Book tab, and checkin
the "Show this folder as an E-mail address book" box. Make sure you restar
Outlook after making these changes

--
Russ Valentin
[MVP-Outlook
John said:
Just upgraded to Outlook 2003. When I try to type a new message and clic
on "To:" to address, I get "Cannot contact LDAP Directory server (81)
message. Any suggestions
 

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