Laptop random shutdown

[Guest]

I have a HP pavillion ze5000 laptop for past 3 years running xp sp2. For last
few days, I am noticing that the laptop shuts down randomly in the middle of
any task. I have run spybot and ad-aware to ensure there is no spyware etc.
I was trying to run Norton Anti-virus scan when I noticed this problem first
so I thought it might have something to do with virus checker. But then I
noticed it shutdown even when it was just sitting idle. So it does not seem
to be related to anti-virus checker although I was never able to finish the
virus scan.

I also ran it on A.C without battery thinking that battery may be the issue,
but it still shutdown after sometime on its own. I see no error message or
any sign saying it is about to shut. It just happened wiothout warning
randomly. Sometimes it happens after 1-2 hours, other times after5-6 hours.

Any suggestions??

 

[PA Bear]

I have a HP pavillion ze5000 laptop for past 3 years running xp sp2

WinXP SP2 was only released in Aug-04. <wink>

When all else fails, HijackThis v1.99.1
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use to
identify and remove possible hijackware. It will help you to both identify
and remove any hijackware/spyware. **Post your log to
http://forums.spywareinfo.com/, http://castlecops.com/forum67.html or
http://aumha.net/viewforum.php?f=30 for expert analysis, not here.**

 

[NotMe]

It is possible that you are having cooling problems.
On any three year old machine, it's possible one of the fans is either dirty
or going bad.

 

[Guest]

Thanks.
I suspect it as well. Called HP and they said it could be overheating.
Not sure if I can take it apart to clean and/or replace the fan

 

[Bruce Chambers]

I have a HP pavillion ze5000 laptop for past 3 years running xp sp2. For last
few days, I am noticing that the laptop shuts down randomly in the middle of
any task. I have run spybot and ad-aware to ensure there is no spyware etc.
I was trying to run Norton Anti-virus scan when I noticed this problem first
so I thought it might have something to do with virus checker. But then I
noticed it shutdown even when it was just sitting idle. So it does not seem
to be related to anti-virus checker although I was never able to finish the
virus scan.

I also ran it on A.C without battery thinking that battery may be the issue,
but it still shutdown after sometime on its own. I see no error message or
any sign saying it is about to shut. It just happened wiothout warning
randomly. Sometimes it happens after 1-2 hours, other times after5-6 hours.

Any suggestions??

How are the cooling fans working? Are the air vents free of obstructions?


--

Bruce Chambers

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