Laptop keeps turning off during 'processes'

[andy woods]

Hi Can anyone please help?

My laptop keeps turning off during system processes such as burning a CD or
performing a virus or spyware scan.

Many thanks!
Andy

 

[Meebers]

Perhaps it is heat related. Can you see/clean the vents?

 

[Patrick Keenan]

Hi Can anyone please help?

My laptop keeps turning off during system processes such as burning a CD
or
performing a virus or spyware scan.

Many thanks!
Andy

If the system turns off and does not attempt to restart, this is very often
due to hardware failure, perhaps caused by heat. If the problem is getting
worse, that's a stronger indication - these parts don't heal.

Unfortunately, it can be hard (expensive) to locate exactly which component
has cooked and failed, and even then, laptops are often fixed by way of
motherboard replacement.

Sorry to say, you likely need to start thinking about system replacement, or
the system's warranty if it still applies.

HTH
-pk